EUC Mobile Device Technician
Job summary
Nottingham University Hospitals Digital Services comprises a multi-disciplinary team of professional staff concerned with providing a wide range of services and technologies to Nottingham University Trust and our community colleagues. These are covered under the following divisions, technical operations and strategy, information governance, service transition and clinical engagement.
The EUC Mobile Device Technician role will be responsible for managing and maintaining all iOS devices, app deployments, and associated devices and accessories across the whole organisation. You will be responsible for updating existing mobile device policies and creating new policy to meet the needs of our mobility strategy.
This is a full time position which requires the post holder to be on site during the core hours of 08:00-17:00 Mon-Fri.
Main duties of the job
Monitor and manage all corporately owned devices that access business critical data via the Trust's Enterprise Mobile Device Management (MDM) solution
Ensure devices are securely managed from the point of provisioning throughout the hardware lifecycle.
Review and update existing mobile device management policies.
Handle all repairs, device issues and customer re-provisioning calls that are presented and assigned via the Service Desk.
Manage devices within the Trust's MDM solution
Works closely with Service Desk, IT Infrastructure teams and IT Security to identify and resolve issues.
Prepare and document standard operating procedures and protocols for mobile device enrolment.
Follow up and report on all lost/stolen and accidently damaged devices with the relevant parties.
Action all disable/block/quarantined/lockdown activity on any device within the core EMM configuration and the mobile network provider when required.
To Lead and work closely with Digital Services Teams where necessary for all major OS and application updates.
Support our organisational mobile security standards
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
Please review attached Job Description and Person Specification documents for this role for further information before applying.
Person Specification
Suitability for interview
- Overall essential scoring for interview suitability
- Overall desirable scoring for interview suitability
Interview skills suitability
- Interview essential skills score
- Interview desirable skills score
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Nottingham University Hospitals NHS Trusts
Address
City and Queens Medical Centre campuses as operationally required
Nottingham
NG7 2UH
Employer's website
https://www.nuh.nhs.uk/