Digital Project Manager

We are looking for a Digital Project Manager to work for a legal claims client in Rawtenstall

Its hybrid 3 days in office 2 WFH

Client Profile

We’re looking for a proactive and purpose-driven Digital Project Manager to join them. You’ll play a key role in the coordination and delivery of our internal digital campaigns and systems — including our website, social media channels, SEO strategy, ambassador activity, and digital client touchpoints.

This is a hands-on role focused on ensuring our digital communications and platforms are effectively managed, aligned with our goals, and help us better support veterans across the UK. You’ll be part of a growing organisation dedicated to providing veterans with access to essential services — including support for noise-induced hearing loss (NIHL) claims.

Key Responsibilities

• Manage and oversee internal digital projects, including website updates, content changes, campaign tracking, and ambassador-led initiatives.
• Scope and deliver SEO, social media, and email campaigns to improve lead quality, engagement, and overall awareness.
• Develop digital project plans with clear deliverables, timelines, and KPIs.
• Collaborate with internal teams and external partners (e.g. law firms, developers) to execute campaigns and site improvements.
• Ensure all digital outputs are compliant with legal and regulatory requirements.
• Track performance using Google Analytics, Facebook Insights, and related tools.
• Manage and optimise digital content based on feedback and user behaviour.
• Help oversee feedback loops from clients and team members to improve digital journeys and client experience.
• Keep digital communications and journeys clear, compliant, and user-friendly.
• Anticipate potential issues in campaign performance or technical delivery and act proactively.
• Work closely with our marketing, outreach, and client support teams to ensure alignment and clear communication.

Essential Skills & Experience

• Proven experience as a digital project manager or campaign coordinator (in-house or agency).
• Strong understanding of digital platforms and tools (WordPress, Google Ads, Meta Business Suite, LinkedIn).
• Working knowledge of SEO principles and PPC platforms, with the ability to interpret data and make informed decisions.
• Experience working with or managing third-party suppliers (e.g. designers, developers).
• Excellent organisational and time management skills.
• Ability to prioritise tasks across multiple projects and meet deadlines.
• Comfortable working in a mission-driven organisation with changing priorities.
• Strong interpersonal and communication skills – written and verbal.

Desirable (but not essential)

• Familiarity with veteran-facing communications or working in the third sector.
• Experience working within a regulated environment (e.g. legal, healthcare, finance).
• Experience with the coordination and management of events.
• UX or CRO knowledge to optimise user journeys and lead conversions.

What We Offer

• The chance to be part of a growing organisation making a real difference to the lives of veterans.
• Flexibility and the opportunity to help shape our digital roadmap and delivery model.
• Supportive and collaborative team culture.
• Future career development opportunities in marketing, strategy, and digital leadership.

If you're a driven digital professional who wants your work to have real impact, we’d love to hear from you.