IT Engineer M365

Salisbury or Southampton

About the Company

A respected high quality warm cultured managed service provider with offices across the South of England. They deliver cloud infrastructure, IT consultancy, and technical support to a wide range of businesses. The team prides itself on a collaborative culture, open communication, and a strong focus on professional development.

The Role

They’re looking for an experienced IT Engineer to join a growing technical services team of eight. This is a hands-on, client-facing role where you’ll deliver high-quality technical projects and support services for business clients.

You’ll be working on a mix of onsite and remote projects, taking responsibility from design and proposal through to delivery and ongoing support. The role requires someone comfortable managing client relationships while working under time and budget constraints.

Key Responsibilities

• Deliver IT project work within agreed budgets and timelines
• Design, quote, and implement Microsoft 365 solutions
• Provide occasional desktop and server support (Windows 10/11, Server 2016+)
• Manage client relationships and maintain clear communication
• Produce and maintain technical documentation
• Work collaboratively across internal teams to ensure service quality

Essential Skills & Experience

• Hands-on experience with Microsoft 365 and Azure administration (licensing, security, Teams Phone, SharePoint, Intune)
• Proven experience supporting and deploying Windows servers and desktops
• Excellent communication and customer service skills
• A methodical, detail-driven approach to troubleshooting and delivery
• Full UK driving licence

Desirable Skills

• Networking experience (routing, switching, VPNs, firewalls)
• Background in an MSP environment is desirable
• VMware or Hyper-V administration
• Familiarity with Datto RMM, Autotask, and ITGlue
• Proposal writing and project management experience

Why Apply?

• Join a growing, forward-thinking IT services company with a great reputation
• Work on varied technical projects across modern Microsoft cloud platforms
• Friendly, supportive team culture with development opportunities