Modern Workplace Manager

Modern Workplace Manager

• End User Computing, Intune, SCCM, Digital workplace tools and collaboration platforms M365 and beyond, Identity and access management Entra ID, Endpoint security and compliance Defender and Purview, End user data management Purview, M365 workload management, SharePoint, OneDrive for Business, Teams, Exchange, Power Platform, and Viva, Service management frameworks e.g. ITIL, Lean, Agile.

Looking for an experienced workplace manager to take responsibility Modern Work and EUC landscape. You will be responsible for delivery, performance, and continuous improvements. With responsibility for EUC, digital tools, devices, and workplace services. At the forefront, the environment must be reliable, secure, and user friendly.

As the manager you will bridges strategy and operations, working closely with business stakeholders to deliver a consistent and high-quality workplace experience.

Key Responsibilities

Deliver and continuously improve the modern work ecosystem across collaboration, support integration of modern work tools with enterprise platforms and applications, working closely with cyber security to enable secure access for employees, contractors, and partners. As the manager you will define and own the EUC roadmap, overseeing endpoint management, patching (OS and application), identity, access, and compliance.

You will manage strategies, builds, shared devices, and remote working model, looking at costs and security, working with vendors against SLAs, KPIs, and experience outcomes

Lead adoption of new modern work tools, technologies, and ways of working,  service data, incident trends, and user feedback to drive improvement. Contributing to roadmaps and Group IT strategy and comply with security, privacy, license compliance, and regulatory requirements.

Must have past commercial experience delivering EUC or modern work services in a complex organisation, with experience of managing vendors and third-party service providers, experience supporting hybrid enterprise services and distributed workforces and relevant qualifications in IT service management, modern work, or equivalent experience.

This is working for an excellent client, office-based working in collaboration across the business.  They offer progression and development.