IT Apprenticeship
Octotech provide IT support for many home and business clients across Sussex, Surrey and London. As a key member of their technical support team, you'll play a crucial role in ensuring their clients' systems run smoothly and efficiently.
Role
You'll be at the forefront of technology, gaining hands-on experience in a variety of tasks, including:
- Installing and configuring computer systems
- Diagnosing hardware and software faults
- Solving technical problems, both remotely and in person
Training
You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT.
You’ll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.
This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- BALTIC TRAINING SERVICES LIMITED
- Working Week
- Monday - Friday 9.00am - 5.30pm
- Expected Duration
- 1 Year
- Positions Available
- 1
- Closing Date
- Monday, 31st August 2026
- Start Date
- Monday, 7th September 2026
Desired Skills
- Communication skills
- Problem solving skills
- Team working
- Initiative
Qualifications
- English GCSE, grade 5/C (Essential)
- Maths GCSE, grade 4/C (Essential)