Forward Deployed Engineer
Forward Deployed Engineer – AI Platform
💼 The Role
We are partnered with a rapidly growing AI software business who are continuing to scale following huge demand from enterprise customers.
They’re hiring Forward Deployed Engineers to join a newly created technical delivery function focused on deploying AI-powered solutions into complex customer environments.
This is a highly technical, post-sales engineering role combining coding, integrations, workflow automation, and customer interaction. You’ll work directly with enterprise clients to build, configure, and optimise AI-driven solutions in live production environments.
It’s ideal for someone who enjoys hands-on technical work but also wants to stay close to customers and real-world delivery.
🚀 Key Responsibilities
- Build and configure AI-driven workflows and automation solutions
- Develop integrations and connect customer systems via APIs
- Work directly with enterprise customers to gather technical requirements and solve delivery challenges
- Test, troubleshoot, and optimise AI deployments in production environments
- Configure tools, workflows, and safeguards to improve reliability and performance
- Partner with product and engineering teams to improve platform capabilities and delivery processes
- Manage technical implementations from initial setup through to launch and iteration
🌟 What We’re Looking For
- 4+ years in a technical, customer-facing B2B SaaS environment
- Backgrounds could include Customer Engineering, Forward Deployed Engineering, Solutions Engineering, Implementation Engineering, Technical Consulting, or similar
- Strong Python skills with the ability to code confidently
- Experience working with APIs, integrations, and automation workflows
- Comfortable working directly with technical customer stakeholders
- Experience delivering complex technical solutions in live customer environments
- Exposure to AI, LLMs, automation tooling, or conversational platforms would be highly beneficial
- Strong communication skills and the ability to operate in fast-moving environments
- Stable career history with solid tenure preferred
💰 Package
- £130,000 - £170,000 base salary
- Competitive equity package
- Visa sponsorship available
- Full-time permanent position
- 5 days per week in-office
- Central London location