IT Operational Support
IT Operational Support
Location: Central London, UK
Type: Full-time - Office Based
Salary : £50,000 - £70,000K
Our client, a leading investment manager, is seeking an IT Operational Support Specialist to deliver hands-on technical support while ensuring smooth day-to-day office operations. They are looking for someone who has solid IT experience with a proven track record of long term commitment in previous roles.
Key Responsibilities
IT Support
- Provide first- and second-line IT support across Microsoft 365, Azure AD, Intune, and secure VPN access.
- Manage end-to-end IT infrastructure – cloud, network, and endpoint environments in the UK and internation offices.
- Oversee enterprise platforms supporting investment operations, including Enfusion (PMS/OMS) and Aladdin (Risk Management).
- Co-ordinate IT hardware procurement, device configuration, and onboarding/offboarding processes.
- Support meeting room AV systems, hybrid meeting technology, and video conferencing tools.
- Liaise with managed service providers (MSPs) and maintain IT asset registers, documentation, and user guides.
- Ensure cybersecurity and compliance standards are met.
Facilities Support
- Oversee daily office operations, facilities, and supplier coordination.
- Manage relationships with building management, telecoms, and office service providers.
- Support logistics for meetings, visitors, and office events.
- Assist with vendor management, IT procurement, and budget tracking.
About You
- A minimum of 5 years’ experience in a similar role.
- A strong technical background with experience in Microsoft 365, Azure AD, Intune, and ITSM.
- Excellent communication skills and ability to work with executive/VIP-level stakeholders.
- Resilient, proactive, and highly organized – comfortable juggling IT and office operations.
- Previous experience in financial services or investment management is a plus.
- Someone who enjoy a varied role combining IT, operations, and strategic projects.
- A collaborative team player, who works well with others.