Sales Administrator Apprenticeship
Fantastic new role working for one of the largest independently owned Automotive software solution companies in the UK, based in Northampton. As part of your role, you will be assisting customers in identifying the correct parts for their vehicles over the phone, keeping accurate records of interactions and transactions in our CRM system.
Role
- Assist customers in identifying the correct parts for their vehicles over the phone, email, and live chat
- Provide prompt, clear, and courteous responses to customer inquiries and orders
- Offer technical advice to ensure customers make informed purchasing decisions
- Resolve customer issues efficiently, aiming for first-contact resolution wherever possible
- Maintain up-to-date knowledge of our product offerings to confidently support customers
- Liaise with other departments to fulfill customer needs and ensure seamless service
- Keep accurate records of interactions and transactions in our CRM system
Skills and experience required:
- Be able to get to the location daily
- Strong attention to detail
- Good communication skills
- Good organisational skills
- Good MS Office skills
- Teamwork skills
- Grade 4 or above in Maths and English GCSE
This role will be supported by the Starting Offs Level 3 Business Admin apprenticeship qualification and off-the-job training.
Training
- level 3 Business Administration
- remote training delivery
- onefile
- VLE
- 6 hours of dedicated training time every week
Possible full-time permanent position upon completion of the apprenticeship.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- STARTING OFF LIMITED
- Working Week
- Monday to Friday 9:00 – 17:00.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Tuesday, 30th December 2025
- Start Date
- Tuesday, 13th January 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
Qualifications
- English GCSE, grade 4/C (Essential)
- Maths GCSE, grade 4/C (Essential)
About the Employer
ONLINE AUTOMOTIVE LTD
One of the largest independently owned Automotive software solution companies in the UK based in Northampton. They are committed to delivering a high standard of service, friendly advice and top-quality product and continuing to grow from strength to strength. They can offer a complete solution for the automotive industry. Whether they are dealing with independently owned garages or corporate businesses The successful candidate will need to be motivated, and reliable and show willingness to learn and progress within their career.
- Company
- ONLINE AUTOMOTIVE LTD
- Location
- UNIT 6, MINTON BUSINESS CENTRE, MAIN ROAD, FAR COTTON, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,704 a year
- Posted
- Company
- ONLINE AUTOMOTIVE LTD
- Location
- UNIT 6, MINTON BUSINESS CENTRE, MAIN ROAD, FAR COTTON, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,704 a year
- Posted