Software Developer Apprentice

Openda are looking for a motivated individual to join them as a software developer apprentice. This is a fantastic opportunity for enthusiastic people to kick-start their career within the information technology industry.

• Design, create and implement new features to be used within the system
• Monitor incoming errors and ensure these are investigated and resolved within the agreed customer Service Level Agreement (SLA)
• Carry out thorough testing to ensure a Right First Time result is achieved
• Monitor and manage error logs, backups & any red box errors that are received into the support folder
• Work to tight deadlines to complete incoming work, prioritising workload on a day-to-day basis
• Ensure work is carried out in a methodical and tidy approach to ensure that targets are not only achieved but exceeded achieving a “Right First Time” result
• Comply at all times with the Health and Safety regulations and safe working practices in accordance with current legislation and as details are outlined in the company Health & Safety Policy and Procedures
• Work to comply with our ISO 9001 standards
• Communicate in an effective manner with all customers to ensure that they are kept informed of updates/progress
• Take incoming calls and deal with customer queries on a daily basis when required
• Understand and manage customer queries. Implement resolutions to these or ensure the responsible party is made aware of requirements
• Support the on-site team at go-live implementation. Ensure any issues are dealt with in a timely manner
• Ensure that the Development Team Leader is kept informed of progress at all times
• Take part in the Sprint cycle to focus on development deadlines and report when they will not be met
• Work closely with all members of the team & provide assistance where needed

Skills Required:

• You will need to be able to demonstrate both written and verbal communication skills
• Understanding of Database Structures
• Some development experience in any language would be an advantage
• General IT skills and problem-solving ability
• Work accurately and at a detailed level
• Demonstrate a willingness to learn and a cheerful, hardworking and have a flexible approach to work
• Candidates must have GCSE in Maths

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Creative
• Patience

• English GCSE, grade Grade C/4 + (Essential)
• Maths GCSE, grade Grade C/4 + (Essential)