Helpdesk Administrator

A thriving company are currently looking for a Helpdesk Administrator to join their team on a temp to perm basis . The Helpdesk Administrator role involves acting as first point of call via telephone or email, accurately updating the in-house database system and processing invoices.

  • Salary: £14 P/H
  • 9am - 5.30pm
  • Office based

Helpdesk Administrator responsibilities:

  • Provide reactive maintenance helpdesk service to clients across the UK
  • Provide administrative support across a range of client facing tasks
  • Raise and issue out reactive calls received via email and telephone
  • Issue works and purchase orders out to engineers and sub-contractors
  • Chase for relevant works updates and relay to clients accordingly
  • Update internal and external client systems with relevant notes and job status updates
  • Produce reports as and when required
  • Manage own pool of brands
  • Process contractor invoices

Helpdesk Administrator competencies:

  • Previous experience/exposure to the facilities maintenance industry
  • Previous experience within a high pressure environment
  • Proficient in the use of Microsoft packages (especially Word and Excel)

Apply today for an immediate interview!

Company
ORP Recruitment
Location
London Bridge, London, England, United Kingdom
Employment Type
Temporary
Salary
£13.00 - £15.00 per hour
Posted
Company
ORP Recruitment
Location
London Bridge, London, England, United Kingdom
Employment Type
Temporary
Salary
£13.00 - £15.00 per hour
Posted