Technology Project Manager

ROLE DESCRIPTION : Technology Project Manager

The Company

The Outform Group is an award-winning global innovation agency. We partner with some of the best-known brands and retailers worldwide to transform customer experience through insight, technology, and creativity. Our dream is to be revered as the agency shaping the Future of Retail, and in EMEA and we have ambitious plans for growth.

The Opportunity

We are looking for an accomplished Technology Project Manager to join our team and share our spirit – Dare to Innovate. We have a strong entrepreneurial ambition, and our people must be proactive and agile collaborators.

We are also open to a tenatious individual that has a genuine interest or recent education in a technology led field.

The Role

The Technology PM will manage and support a range of retail technology and digital projects across multiple brands and platforms. This involves project coordination, sensor based interactive technology implementation, digital content management and technical knowledge for multiple clients across the Outform group.

Job Title : Technology Project Manager

Reporting to : Technology Director

Location: Fleet, Hampshire or Oxford Street, London UK

Hours of Work: 9am – 5.30pm

Key Responsibilities

Technology Project Coordination

Lead project planning and scheduling across technology initiatives.

Coordinate resources and maintain clear communication with stakeholders.

Manage budgets and project scope to ensure timely delivery.

Identify and mitigate risks; resolve issues efficiently.

Oversee testing, quality assurance, and documentation processes.

Digital Content

Manage digital content using various CMS platforms.

 Perform content checks, adaptations, and implementation within CMS.

 Maintain and optimize the digital estate across multiple brands.

 Generate reports on connectivity, user engagement, and analytics.

  Technology Service Management

 Diagnose and resolve technical faults across hardware and software.

 Liaise with partners and vendors to ensure service continuity.

 Conduct on-site visits for troubleshooting and maintenance.

 Manage hardware/software upkeep and lifecycle.

 Create and oversee Statements of Work (SOW) and maintenance agreements.

Key Skills and Experience

Strong project management and organizational skills from a retail design / retail technology background

Experience with interactive technologies, CMS platforms and digital content workflows.

Technical aptitude in fault diagnosis and service coordination.

Excellent communication and stakeholder management abilities.

Ability to work across multiple brands and adapt to varied requirements.

Analytical and problem-solving skills, with a keen attention to detail.

Ability to multitask and prioritize in a fast-paced, dynamic environment.

Proactive, self-motivated, and solution-oriented approach

Salary: TBC depending on background and experience

Benefits: 5% company pension contribution, Private healthcare and Medicash plan, DIS insurance, 27 days holiday