AI & Automation Practitioner Apprentice (L4) – OAS – Remote – £18-22k DOE – 37.5hrs/w

This is a Level 4 apprenticeship, combining structured learning with real project experience. From day one, you’ll be involved in understanding business processes, identifying opportunities for automation, and helping design and deliver solutions using Blue Prism.

We are a growing, close-knit team looking for an AI & Automation Practitioner Apprentice to join us and play a key role in delivering intelligent automation & AI solutions for our customers.

Because we’re a small business, you’ll gain broad, hands-on experience across the full delivery lifecycle — not just observing, but actively contributing to real customer projects.

Key responsibilities:

Understanding Business Needs

• Work directly with customers and internal team members to understand how their processes work
• Ask questions, gather requirements, and identify opportunities for automation
• Create clear documentation such as:
  Process maps (as-is and to-be)
  Process Definition Documents (PDDs)
  User stories and acceptance criteria

Designing & Building Automations (Blue Prism)

• Learn how to design automation solutions using Blue Prism, integrating AI where required
• Translate requirements into structured designs (Solution Design Documents)
• Support — and over time lead — the build and configuration of automations
• Test automations to ensure they meet requirements and work reliably

End-to-End Delivery

• Be involved in the full lifecycle: discovery → design → build → test → go-live → support
• Support deployments and help monitor automations in production
• Troubleshoot issues and suggest improvements

Working in a Small Team

• Collaborate closely with colleagues across delivery, development, and customer engagement
• Get involved in different areas of the business where needed (e.g., workshops, demos, internal improvements)
• Take ownership of tasks and contribute ideas

Learning & Development (Apprenticeship)

• Complete your Level 4 AI & Automation Practitioner apprenticeship
• Develop skills in:
  Business analysis techniques
  Process mapping and improvement
  Stakeholder communication
  Intelligent Automation using SS&C Blue Prism products
  Work towards industry-recognised certifications (e.g., Blue Prism certifications)

Skills, characteristics and experience

Essential

• Strong interest in business processes, problem-solving, and technology
• Good communication skills and confidence speaking with others
• Logical thinking and attention to detail
• Willingness to learn and take initiative
• Ability to manage your time across work and apprenticeship study
  Excellent attention to detail 

Desirable

• Some exposure to:
  Business analysis or process mapping
  Automation or coding concepts
  Tools like Excel, Word, Visio, Whimsical or similar
• A-levels, BTEC, or equivalent (relevant subjects beneficial but not required)

What You’ll Get

• Real responsibility from early on — not just shadowing
• Exposure to live customer projects using modern intelligent automation and AI tools
• A supportive environment where your ideas are valued
• An opportunity to develop your career as the business grows

Success in This Role Looks Like

• Producing clear, accurate process and requirements documentation
• Contributing to successful automation deliveries
• Building confidence working with customers and stakeholders
• Progressing through your apprenticeship and technical skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative

• English GCSE, grade 4/C (Essential)
• Maths GCSE, grade 4/C (Essential)
• Computer Science/IT A Level, grade A*-C or equivalent (Essential)