Campaign Coordinator - Testing and Quality / Payments - 12 month contract London /Hybrid
Campaign Coordinator - Testing & Quality | Card Payments
About the Role
My client is looking for a contractor to joing their Quality of Customer Experience (QCX) team as a **Campaign Coordinator** supporting
acceptance testing initiatives across their global payments network. Work with third-party
vendor who will carry out the testing and cross-functional teams to ensure exceptional customer experiences at physical
and digital points-of-sale.
**📍 Location: West London /Remote
**💼 Experience Level:** 3-4 years
**🎯 Team:** Quality of Customer Experience (QCX)
## ✨ What You'll Do
### Campaign Management (Day-to-Day)
- 🎯 Coordinate and manage testing validation campaigns with external vendors
- 📋 Handle campaign intake, design, execution, and reporting
- 🤝 Serve as primary liaison with third-party testing vendor
- 📊 Create post-campaign summaries and actionable recommendations
### Cross-Functional Collaboration
- 🔄 Partner with Sales, Operations, Marketing, and other teams
- 💬 Communicate campaign updates and results across stakeholders
- 🎪 Consult on campaign development and provide strategic guidance
### Continuous Improvement
- 📈 Drive process improvements for testing campaigns
- 🔍 Analyze campaign results and identify optimization opportunities
- 🏆 Champion quality-first mindset across payment operations
---
## 🎯 What We're Looking For
### Required Experience (3-4 Years)
✅ Campaign coordination or campaign management experience
✅ Vendor or third-party partner management
✅ Quality assurance, testing, or acceptance testing background
✅ Cross-functional stakeholder management
✅ Reporting and data analysis skills
### Preferred Background
💳 Card payments, payment networks, or financial services
💳 Customer experience (CX) or quality programs
💳 POS (point-of-sale) or merchant acceptance knowledge
💳 FinTech or e-commerce payment testing
### Skills That Set You Apart
- 🎯 Campaign execution and project coordination
- 📊 Strong analytical and reporting capabilities
- 🤝 Excellent communication across technical and business teams
- 🔧 Process improvement mindset
- 📋 Detail-oriented with strong organizational skills
- 💡 Problem-solving and proactive approach
## 🌟 Ideal Candidate Profile
**You might be:**
- A Campaign Coordinator looking to specialize in payments/testing
- A QA Coordinator wanting to move into campaign management
- A Payment Operations Specialist seeking quality-focused role
- A Customer Experience Analyst with vendor management experience
- A Marketing/Operations Coordinator pivoting to testing campaigns
## 📋 Qualifications Summary
**Education:** Bachelor's degree in Business, Marketing, Operations, Information Systems,
or related field
**Experience:** 3-4 years in campaign coordination, quality assurance, testing, vendor
management, or related role
**Industry:** Payments, financial services, FinTech, or relevant transferable experience
---
🚀 How to Apply
**Keywords for your application:** Campaign Coordinator, Testing Coordinator, QA Campaign
Manager, Acceptance Testing, Customer Experience, Payment Testing, Vendor Management,
Quality Assurance
Please send CV in first instance
Role is paying circa £200 per day Inside IR35
Hybrid working with ideally 2 days on site
Location: London
## 🏷️ #Tags
#CampaignCoordinator #PaymentTesting #CustomerExperience #QualityAssurance
#CardPayments #VendorManagement #FinTech #AcceptanceTesting #CampaignManagement
About the Role
My client is looking for a contractor to joing their Quality of Customer Experience (QCX) team as a **Campaign Coordinator** supporting
acceptance testing initiatives across their global payments network. Work with third-party
vendor who will carry out the testing and cross-functional teams to ensure exceptional customer experiences at physical
and digital points-of-sale.
**📍 Location: West London /Remote
**💼 Experience Level:** 3-4 years
**🎯 Team:** Quality of Customer Experience (QCX)
## ✨ What You'll Do
### Campaign Management (Day-to-Day)
- 🎯 Coordinate and manage testing validation campaigns with external vendors
- 📋 Handle campaign intake, design, execution, and reporting
- 🤝 Serve as primary liaison with third-party testing vendor
- 📊 Create post-campaign summaries and actionable recommendations
### Cross-Functional Collaboration
- 🔄 Partner with Sales, Operations, Marketing, and other teams
- 💬 Communicate campaign updates and results across stakeholders
- 🎪 Consult on campaign development and provide strategic guidance
### Continuous Improvement
- 📈 Drive process improvements for testing campaigns
- 🔍 Analyze campaign results and identify optimization opportunities
- 🏆 Champion quality-first mindset across payment operations
---
## 🎯 What We're Looking For
### Required Experience (3-4 Years)
✅ Campaign coordination or campaign management experience
✅ Vendor or third-party partner management
✅ Quality assurance, testing, or acceptance testing background
✅ Cross-functional stakeholder management
✅ Reporting and data analysis skills
### Preferred Background
💳 Card payments, payment networks, or financial services
💳 Customer experience (CX) or quality programs
💳 POS (point-of-sale) or merchant acceptance knowledge
💳 FinTech or e-commerce payment testing
### Skills That Set You Apart
- 🎯 Campaign execution and project coordination
- 📊 Strong analytical and reporting capabilities
- 🤝 Excellent communication across technical and business teams
- 🔧 Process improvement mindset
- 📋 Detail-oriented with strong organizational skills
- 💡 Problem-solving and proactive approach
## 🌟 Ideal Candidate Profile
**You might be:**
- A Campaign Coordinator looking to specialize in payments/testing
- A QA Coordinator wanting to move into campaign management
- A Payment Operations Specialist seeking quality-focused role
- A Customer Experience Analyst with vendor management experience
- A Marketing/Operations Coordinator pivoting to testing campaigns
## 📋 Qualifications Summary
**Education:** Bachelor's degree in Business, Marketing, Operations, Information Systems,
or related field
**Experience:** 3-4 years in campaign coordination, quality assurance, testing, vendor
management, or related role
**Industry:** Payments, financial services, FinTech, or relevant transferable experience
---
🚀 How to Apply
**Keywords for your application:** Campaign Coordinator, Testing Coordinator, QA Campaign
Manager, Acceptance Testing, Customer Experience, Payment Testing, Vendor Management,
Quality Assurance
Please send CV in first instance
Role is paying circa £200 per day Inside IR35
Hybrid working with ideally 2 days on site
Location: London
## 🏷️ #Tags
#CampaignCoordinator #PaymentTesting #CustomerExperience #QualityAssurance
#CardPayments #VendorManagement #FinTech #AcceptanceTesting #CampaignManagement