User Researcher - Telford and travel - 4 months+

User Researcher - Telford and travel - 4 months+/RATE: £350 per day inside IR35

One of our Blue Chip Clients is urgently looking for a User Researcher.

Please find some details below:

Clearance Required: BPSS

Location: Telford - (Please note this role will require travel to Telford, Manchester, Newcastle and/or London for 2 day whole-team meet-ups each month. The location will vary month-by-month so overnight stays may be required.

Why this Role?

This is a pivotal role that has a direct impact on how people engage with crucial digital services. As a User Researcher, you will design services that enable users to manage their interactions with Government departments through live digital platforms. These services will encompass a broad spectrum of topics and user needs, requiring a strong user-focused approach and expertise in user-centric design.

Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods.

What you'll do

• Work collaboratively with user researchers, interaction designers, content designer, service designers and performance analysts as well as software developers and policy teams to produce outstanding digital services.
• Conduct research and engage with a diverse range of users to design intuitive experiences that address real challenges and meet their needs effectively.
• Create high-quality, compelling design concepts and artefacts such as personas, flows, service maps and wireframes.
• Design in an inclusive and accessible way
• Work in a multi-disciplinary delivery team

What you'll need

• Solid foundation in user-centered design, from concept to final delivery.
• Proficiency with tools, processes, and methods, and the ability to guide an agile delivery team.
• Strong ability to understand and articulate the needs of both technical and business stakeholders clearly.
• Skilled in managing stakeholder expectations and handling difficult discussions.
• Experienced in creating rapid paper and digital prototypes.

Please send CV for full details and immediate interviews. We are a preferred supplier to the client.