Senior IT Engineer - FTC!
Join Our Team as a Senior IT Engineer (Mac Specialist - FTC)!
Are you a Mac expert ready to take ownership of a predominantly Apple environment in a fast-paced, creative industry? Our client in the entertainment space is looking for a Senior IT Engineer with strong macOS expertise to lead, optimise, and support their Apple-first ecosystem.
Contract Type: Fixed Term Contract (4 Months, potential extension)Salary: £45,000 - £50,000 annually (FTE)Working Pattern: Full Time, Office Based
Key Responsibilities:
Apple & Mac Environment Leadership (Core Focus)
- Own and manage a Mac-first infrastructure, ensuring optimal performance across macOS devices.* Lead Apple device management using Jamf, including deployment, compliance, patching, and policy creation.* Provide expert-level troubleshooting across macOS and iOS environments.* Drive best practices for Apple lifecycle management, procurement, and security.* Act as the go-to escalation point for complex Mac-related technical challenges.
Service Delivery & Support
- Manage IT operations, including helpdesk, endpoint management, and internal tools support.* Design seamless, frictionless support experiences using automation and proactive monitoring.* Ensure high uptime and performance for productivity platforms (Google Workspace, Slack, Monday.com).
Infrastructure & Systems Management
- Oversee device management and identity platforms, with strong emphasis on Apple ecosystem integration.* Lead hardware and software lifecycle management across Mac and limited Windows endpoints.* Maintain operational excellence across AV/VC systems and ensure IT readiness for internal events.
Required Experience:
- Extensive hands-on macOS administration experience in a business environment.* Advanced Jamf management experience (policy creation, device compliance, zero-touch deployment).* Strong troubleshooting across macOS, iOS, and Apple hardware.* Experience supporting creative or Apple-heavy user environments.* Proficient in administering Google Workspace.* Experience providing on-site, user-facing IT support.* Proven AV/meeting room support experience.
Skills & Attributes:
- Confident Apple ecosystem specialist with deep technical expertise.* Excellent communication skills - able to translate technical issues for non-technical users.* Calm, service-focused approach under pressure.* Strong ownership mindset with proactive problem-solving ability.* Highly organised with excellent attention to detail.* Collaborative team player with leadership capability.
Bonus Skills:
- Apple security best practices and compliance frameworks knowledge.* Experience integrating macOS with identity providers and MDM solutions.* Infrastructure design experience (network architecture, device policies).* Experience mentoring junior engineers in Mac administration.* Strong technical documentation skills.
If you're a Mac-focused Senior IT Engineer who thrives in an Apple-driven environment and enjoys delivering exceptional end-user experiences, we'd love to hear from you!
Why Join Us?
Work in a creative, Apple-centric environment? Take ownership of a modern Mac infrastructure? Be part of an innovative entertainment organisation? Make a real impact in a high-visibility role
Ready to bring your Mac expertise to the forefront? Apply now and help us power extraordinary experiences!
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