It Support Technician - Blackburn

Okwin OKWIN is an international IT services and consulting company with offices in Portugal, Angola and Mozambique, delivering solutions across IT operations, infrastructure and managed services.

We are looking for an experienced IT Field Technician to support a multinational industrial client across several UK manufacturing sites, initially covering a planned parental leave for an assignment of approximately 3 weeks.

Depending on the project's needs, there may also be opportunities to extend the assignment to cover additional holiday periods or transition into a permanent position.

This is a hands-on role suited to an IT professional with previous field support experience, strong troubleshooting skills and the flexibility to travel between customer sites when required.

Position Details

• Initial temporary assignment of approximately 3 weeks
• Full-time position
• On-site IT support across UK manufacturing sites
• Immediate availability required
• Potential to extend the assignment based on project needs, including additional holiday coverage or a permanent position
• Travel between customer sites when required
• Travel and mileage expenses covered according to company policy
• Overtime paid separately

Locations

Main activity around Blackburn, with regular travel to sites including:

• Leyland
• Thurmaston
• Flint
• Bridgwater

Key Responsibilities

• Provide on-site IT support to end users
• Troubleshoot hardware, software and connectivity issues
• Support Windows environments, printers and mobile devices
• Assist with Office 365 and Azure administration
• Coordinate with remote international IT teams
• Travel between customer sites when required

Technical Requirements

• Previous experience in IT Field Support or similar hands-on roles
• Strong troubleshooting and customer-facing skills
• Good knowledge of:
• Windows OS
• Office 365 Admin Center
• Azure environments
• Networking fundamentals
• Ability to work independently and manage priorities
• Full UK driving licence and own vehicle required
• Availability for the initial temporary assignment

What We Offer

• Immediate onboarding
• Support from senior remote technical teams
• Travel and mileage expenses covered
• Overtime paid separately
• International project environment
• Potential for assignment extension or permanent opportunities, depending on project requirements
• Opportunity to gain experience supporting a multinational industrial client