IFS Functional Consultant - Remote Work

IFS Functional Analyst - Remote Working

About the Role

We are looking for an experienced IFS Functional Analyst to join a growing team supporting supply chain, CRM, and sales functions. This role is business-facing and plays a key part in translating business processes into effective system solutions. You will work closely with stakeholders across the organisation to support improvements, guide users, and contribute to ongoing IFS development as new companies and processes are onboarded.

You will join a team of three Functional Analysts, collaborating on solution design, testing, training, and continuous improvement initiatives post-go-live.

Key Responsibilities

• Work with business teams to understand and translate processes into IFS solutions
• Support supply chain, CRM, sales, procurement, inventory, and warehousing modules
• Conduct process mapping and identify process inefficiencies or improvement opportunities
• Assist with Business Opportunity Management (quotations, contract build, price listing), ensuring teams understand workflows
• Configure improvements in the ERP solution or work with development teams to do so, test these solutions, including leading user acceptance testing (UAT), and address any issues that arise.
• Collaborate on solution build and support testing through to go-live
• Provide ongoing post-go-live support and continuous improvement
• Help build internal knowledge of tools such as ClickLearn (beneficial but not essential)
• Develop strong business relationships and act as an outward-facing partner to stakeholders
• Support the onboarding of new companies into the IFS landscape

Experience & Skills Required

• Practical IFS experience (version flexible; cloud experience advantageous)
• Experience in IFS implementation or being involved in an implementation project
• Strong understanding of supply chain processes; CRM and sales experience preferred
• Ability to explain processes clearly to teams unfamiliar with the system
• Experience with process mapping and business process analysis
• Exposure to change management or continuous improvement initiatives
• Ability to identify and address inefficiencies in processes
• Strong communication skills with a business-facing mindset
• Training experience or exposure to ClickLearn is a plus
• Experience with data analysis and reporting tools (e.g., Excel, Power BI, Tableau).

What We're Looking For

• Someone with strong functional IFS knowledge who can bridge technical and business needs
• A confident communicator who can work outwardly with stakeholders
• A proactive problem solver with the ability to explain and simplify processes
• A team player who enjoys collaboration but can operate independently when required

If this role sounds like your next career move click "APPLY" or email lauren.hamer@oliverjames.com