Customer Analyst

West London | Onsite | Salary Competitive | 1 Year FTC

Visa Sponsorship not available.

IMMEDIATE START

Omnis Partners is assisting a leading international organisation in hiring an Interim Customer Analyst. This role offers a hands-on opportunity for a data-driven professional to influence customer strategy and drive pricing initiatives across several European markets.

What you will do:

• Develop and optimise dynamic ticket pricing models across European markets.

• Analyse pricing performance, competitor trends, and customer data to inform strategy.

• Manage pricing data and governance within the ERP system.

• Build customer segmentation and predictive models to drive personalisation.

• Design and assess A/B tests and other experiments to evaluate commercial impact.

• Provide actionable insights and dashboards for commercial, marketing, and finance teams.

• Integrate data from multiple sources (web, e-commerce, POS, research) to measure initiative effectiveness.

• Collaborate with retail pricing teams and support cross-functional revenue projects.

• Monitor emerging pricing tools, analytics methods, and market best practices.

About You:

• Proven experience in data analytics, ideally within retail, leisure, or multi-market environments.

• Strong Skills in SQL, Python, and data visualisation tools (Power BI preferred).

• Experience in building models to deliver actionable insights.

• Experienced with customer/CRM analytics and predictive customer segmentations.

• Degree in a quantitative field (Statistics, Maths, Economics, Physics) is advantageous.

Personal Attributes:

• Results-driven, pragmatic, and focused on continuous improvement.

• Takes ownership and shows tenacity in delivering outcomes.

• Quick learner with high standards and integrity.

• Team player with gravitas and strong personal impact.

Play a key role in shaping customer strategy and driving revenue growth across several European markets.