Trainee Recruitment Consultant

Role Overview

We are looking for a Trainee Recruiter to join our busy and growing recruitment team. This is an excellent opportunity for an enthusiastic, motivated individual looking to start or develop a career within recruitment.

The successful candidate will receive full training and will learn how to manage the recruitment process from sourcing candidates through to placement. You will work closely with experienced recruiters and use recruitment systems including Matrix and Prism CRM to manage vacancies, candidates, communication and recruitment activity.

The role is fast-paced and target-driven, requiring someone who is confident speaking to people, organised, commercially aware and motivated by achieving results.

Key Responsibilities Candidate Sourcing

• Source candidates using recruitment databases, job boards, and other online platforms.
• Search the Matrix database for suitable candidates against live vacancies.
• Use Prism CRM to identify, manage and track candidate activity.
• Conduct Boolean and keyword searches to identify suitable candidates.
• Review CVs and assess candidates against job descriptions and essential criteria.
• Build and maintain a strong candidate pipeline.
• Contact prospective candidates by telephone, email and other communication channels.
• Develop relationships with candidates and maintain regular communication.

Candidate Registration & Screening

• Conduct initial telephone screening with candidates.
• Establish candidate experience, qualifications, availability, location and salary expectations.
• Identify suitable vacancies based on candidate skills and experience.
• Register candidates accurately on Matrix and/or Prism CRM.
• Obtain and maintain up-to-date CVs and candidate information.
• Ensure candidate records are complete and accurate.
• Explain available roles and recruitment processes to candidates.
• Prepare suitable candidates for interviews.

Vacancy Management

• Review new vacancies and understand client requirements.
• Identify essential and desirable criteria within job descriptions.
• Search Matrix and Prism CRM for suitable candidates.
• Advertise vacancies on appropriate recruitment platforms.
• Monitor applications and respond to candidates.
• Match candidates to vacancies based on skills, experience and suitability.
• Maintain accurate vacancy information within the CRM systems.
• Support senior recruiters with urgent and high-volume recruitment campaigns.

Matrix & Prism CRM

The Trainee Recruiter will be trained to confidently use Matrix and Prism CRM, including:

• Adding and updating candidate records.
• Uploading and updating CVs.
• Searching candidate databases.
• Recording candidate contact and call activity.
• Updating candidate availability.
• Managing candidate statuses.
• Recording interview arrangements and outcomes.
• Updating vacancy information.
• Tracking candidate submissions.
• Maintaining accurate recruitment notes.
• Recording client and candidate communications.
• Managing recruitment pipelines.
• Producing and reviewing recruitment activity information.

Candidate Management

• Maintain regular contact with active candidates.
• Keep candidates updated throughout the recruitment process.
• Arrange interviews between candidates and clients.
• Provide interview preparation and relevant information.
• Obtain candidate feedback following interviews.
• Obtain client feedback and communicate outcomes to candidates.
• Manage candidate expectations professionally.
• Build long-term relationships with candidates.
• Re-engage previously registered candidates for suitable vacancies.

Client Support

As the trainee develops, they will support consultants with:

• Understanding client recruitment requirements.
• Sourcing candidates against detailed job specifications.
• Preparing candidate profiles for submission.
• Liaising with clients regarding candidate availability.
• Arranging interviews.
• Obtaining interview feedback.
• Supporting the consultant with filling vacancies.
• Developing an understanding of client relationships and account management.

Recruitment Administration & Compliance

• Ensure all candidate information is recorded accurately.
• Maintain up-to-date records within Matrix and Prism CRM.
• Complete candidate registration and compliance checks.
• Ensure relevant right-to-work and identification documentation is obtained where required.
• Maintain confidentiality of candidate and client information.
• Follow company recruitment procedures and policies.
• Ensure all candidate activity is recorded correctly.
• Complete administrative tasks within required timescales.

Essential Skills & Experience

• Excellent communication skills.
• Confident telephone manner.
• Good written and verbal communication.
• Strong organisational skills.
• Good attention to detail.
• Basic IT skills and confidence learning new systems.
• Ability to work towards targets and deadlines.
• Ability to prioritise workload.
• Positive and proactive attitude.
• Ability to work independently and as part of a team.
• Willingness to learn recruitment processes and systems.

Previous recruitment experience is not essential, as full training will be provided.

Experience using Matrix, Prism CRM, recruitment databases, CRM systems, job boards or candidate management systems would be advantageous.

Personal Attributes

The successful candidate will be:

• Motivated and ambitious.
• Confident and personable.
• Resilient and determined.
• Comfortable making telephone calls.
• Target-driven.
• Organised and reliable.
• Professional in their approach.
• Enthusiastic and willing to learn.
• Comfortable working in a fast-paced environment.
• Able to build strong relationships.
• Proactive and willing to take initiative.