Head of Delivery Management (GOV.UK App - Products and Services) - GDS - G6

As Head of Delivery for the app, you will play a crucial role in ensuring the integrated and assured delivery of a complex range of product streams and capabilities. This portfolio includes the app, AI, communications and payments at national scale.

We seek a passionate Head of Delivery who thrives in fast-paced environments and possesses expert knowledge of Agile and other methodologies to enable national scale delivery at pace.

You will have the skills and experience to enable the strategic delivery of a multi-channel citizen experience ensuring portfolio performance, risk, matrix deliveries, cost and time constraints are considered and delivered against, alongside expertise in operational delivery. You will oversee program-level analysis to accelerate, report, and communicate plans and changes to key stakeholders.

• manage a complex roadmap and backlog for nation scale products
• manage dependencies across a range of areas including Legal, Data Protection and Information Security, as well as across GDS, and with other government departments, including feeding into other programmes and portfolios
• confidently build strong relationships with key stakeholders across GDS and other government departments
• build credibility and confidence with senior stakeholders through clear communications and updates
• demonstrate in-depth knowledge of app development, Agile and other methodologies
• remove blockers and manage risks, commercials, budgets and people, acting as the initial escalation point for the programme
• support the Deputy Directors by overseeing the delivery of their vision for the programme
• lead on developing and implementing delivery methods that combine both permanent civil servants and other people and resources seamlessly, and to best effect