Service Support Manager

Due to ongoing success, our client is looking for a Service Support Manager to help manage new projects.

•          Based in Dorking
•          Up to £45,000 salary (DOE)
•          Hybrid (2 days WFH)
•          Monday – Friday, 9am – 5:30pm

Benefits:

•          25 days holiday + bank holidays
•          Bupa healthcare
•          Pension scheme
•          Parking onsite

Job Description:

•          Working closely with end users, engineers, and sub-contractors to book installs
•          Diary management, coordinating schedules 
•          Liaising with suppliers, ordering equipment and ensuring it arrives on time
•          Ensuring that essential documents i.e. risk assessments are available and up to date
•          Monitoring projects and ensuring they are running smoothly
•          Updating the CRM and helpdesk systems
•          Collating and sending reports
•          Managing the helpdesk ticketing system

Person Specification:

•          Previous experience in a similar role is essential
•          Experience working in the IT industry
•          Organised with a can-do attitude
•          Excellent communication skills

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.