IT Assistant
IT Assistant
Leicester
£28,000 - £32,000 per annum
Monday - Friday, 8:30am - 5:00pm
Occasional travel to other East Midlands sites
We are currently recruiting for an ambitious and motivated IT Assistant to join a well-established manufacturing business based in Leicester. Reporting directly to the Head of IT, this is an excellent opportunity for someone looking to develop a long-term career within IT in a large and growing organisation.
This is a hands-on role supporting users across multiple sites, providing both desktop and remote support while assisting with the management of servers, business platforms, and the company's internal ERP system.
Key Responsibilities
- Provide desktop and remote IT support to multi-site users
- Troubleshoot hardware, software, and network issues
- Support and maintain servers, systems, and IT infrastructure
- Assist in the administration and maintenance of the internal ERP system
- Support business-critical platforms and applications
- Escalate and resolve technical issues efficiently
- Work closely with the Head of IT on ongoing projects and improvements
- Travel occasionally to other company sites as required
Requirements
- 2-4 years' experience within an IT support or infrastructure role
- Previous experience supporting multi-site users
- ERP system knowledge is essential
- Experience with SAP, Oracle, or similar ERP platforms preferred
- Strong troubleshooting and problem-solving skills
- Excellent communication and customer service abilities
- Manufacturing industry experience preferred
- A proactive attitude and eagerness to grow within IT
What's on Offer
- Salary between £28,000 - £32,000
- Career progression opportunities within a large business
- Exposure to enterprise systems and infrastructure
- Stable Monday to Friday working hours
- Supportive and collaborative IT environment