IT Support Analyst

Job Title: IT Support Analyst

Location: NW10 (Park Royal)

Salary: up to £30,000

Job Type: Permanent

The Role

Our client is currently looking for an IT Support Analyst. My client is a leading manufacturer of ambient foods. The successful candidate will play a key role in being responsible for the maintenance as well as the reliable operation of computer systems.

Duties and responsibilities:

• To install hardware/operating systems across the site as well as applications across the site.
• To be able to tutor staff/clients to be able to set up systems or resolve issues.
• To be able to replace parts when required, as well as being able to support the roll out of new applications.
• To be able to effectively set up new users to company standard.
• To install as well as maintain IPS/IDS, Firewall, Anti-Virus, Anti-Spam and Anti-Malware.
• To test and evaluate new technology being implemented.

The Candidate/Qualifications

• Graduate or commercial experience of at least 2/3 years within the field of IT.
• Proven track record in being able to resolve basic issues associated with system configuration.
• Knowledge of best practices within IT and being able to assess problems and solutions with this in mind.
• Hands-on knowledge of MS Office package.