ICT Compliance Officer

We are looking for a ICT Compliance Manager to play a key role in ensuring that the Council's ICT environment is well-documented, compliant, and aligned with best practice standards.

This is a fantastic opportunity to join a supportive team during a major transformation programme, leading the creation, upkeep, and continuous improvement of ICT documentation - including policies, procedures, technical standards, and inventories - to support governance, assurance, and service development. The department is undergoing significant change and investment so this is a great time to get onboard.

You will work closely with teams across the service area, coordinating record-keeping to ensure accurate, up-to-date information on ICT assets, risks, and compliance. This work will support ICT strategy, readiness for Local Government Reorganisation (LGR), and compliance with information governance, cyber security, and resilience requirements.

Hybrid Working: (2 days/week in office) remote considered with bi-monthly visits.

Key Responsibilities:

• Assist in drafting, reviewing, and maintaining ICT policies, procedures, and technical standards to ensure compliance with relevant legislation, frameworks, and best practices (e.g., ITIL, NCSC guidance).
• Work with ICT management to ensure all documents are current, approved, and clearly communicated.
• Maintain an organised and accessible ICT documentation library, ensuring consistency of format, terminology, and ownership.
• Implement processes for regular reviews and audits of documentation.
• Assist with maintaining an accurate and up-to-date asset register including records of applications, infrastructure, and hardware assets, including dependencies, integrations, and data flows.
• Support the identification and tracking of ICT risks, controls, and mitigations and work closely with the Corporate Governance team to ensure alignment with the Council's corporate risk framework.
• Collate evidence and documentation to support internal and external audits (e.g., PSN, cyber security, data protection, and business continuity reviews).
• Monitor compliance with ICT standards, policies, and procedures, escalating non-conformance as appropriate.

What We're Looking For

Essential Knowledge & Skills:

• Experience in ICT, compliance, or information governance roles within a complex technical environment.
• Strong writing, communication, and documentation skills with a keen attention to detail.
• Understanding of ICT infrastructure, applications, and service delivery models.
• Familiarity with ICT policy frameworks, standards, and risk management principles.
• Ability to translate technical concepts into clear, accessible documentation.
• Experience managing multiple documentation streams and maintaining version control.

Desirable Knowledge & Skills:

• Experience in a local government or public sector ICT setting.
• Knowledge of ITIL, NCSC Cyber Assessment Framework, or similar.
• Understanding of data protection, cyber security, and information governance requirements.
• Experience using documentation and asset management tools (e.g., SharePoint, CMDBs).

What's in it for you?

• A competitive salary
• Generous annual leave, including office closure between Christmas and New Year
• Comprehensive benefits package, including discount schemes, cycle to work, online GP, and more
• Employee Assistance Programme, including access to counselling services
• A good work/life balance with an agile working environment
• Committed training programme and development opportunities
• Membership of the local government pension scheme