D365 CE, Copilot & Microsoft Fabric Specialist - OUTSIDE IR35 - Contract - Partner
D365 CE, Copilot & Microsoft Fabric Specialist - OUTSIDE IR35 - Contract - Partner
I'm looking for an experienced D365 CE and Microsoft Fabric specialist to take ownership of both the data infrastructure and the delivery of a Copilot agent within our CRM environment. This is a dual-focus role: you'll be building the foundations in Microsoft Fabric ingesting and modelling the data sources that will power AI and then delivering that capability as a Copilot agent in D365 CE as the first live use case. The infrastructure you build will be designed for reuse, giving the organisation the ability to extend AI-driven agents across other platforms and business areas over time.
This is a hands-on role suited to someone comfortable working from the ground up defining requirements, shaping architecture, and guiding business users through what's being built and why.
Key Responsibilities
I'm looking for an experienced D365 CE and Microsoft Fabric specialist to take ownership of both the data infrastructure and the delivery of a Copilot agent within our CRM environment. This is a dual-focus role: you'll be building the foundations in Microsoft Fabric ingesting and modelling the data sources that will power AI and then delivering that capability as a Copilot agent in D365 CE as the first live use case. The infrastructure you build will be designed for reuse, giving the organisation the ability to extend AI-driven agents across other platforms and business areas over time.
This is a hands-on role suited to someone comfortable working from the ground up defining requirements, shaping architecture, and guiding business users through what's being built and why.
Key Responsibilities
- Design and build the Microsoft Fabric infrastructure required to support AI and Copilot workloads, including data ingestion pipelines, lakehouses, and semantic models.
- Identify, connect, and govern the data sources needed to power the Copilot agent, ensuring data is accurate, well-structured, and fit for AI consumption.
- Architect the Fabric environment with reusability in mind, so that capabilities built for CRM can be extended to other systems and use cases without starting from scratch.
- Configure, deploy, and manage a Copilot agent within D365 Customer Engagement as the first production instance of the Fabric-powered AI platform.
- Ensure compliance, governance, and responsible AI usage across all Copilot interactions and the underlying data infrastructure.
- Validate that CRM-driven Copilot suggestions presented to users are accurate, secure, and aligned with business requirements.
- Define data security models, access controls, and permission structures across both Fabric and D365 CE.
- Collaborate with compliance teams to ensure outputs and data handling meet organisational standards.
- Advise and guide end users and stakeholders on best practices for interacting with Copilot and on how the underlying platform works.
- Make recommendations for continuous improvement based on user feedback, data quality insight, and evolving compliance requirements.
- Proven experience with Microsoft Dynamics 365 Customer Engagement and Microsoft Copilot deployment.
- Hands-on experience with Microsoft Fabric, including data pipelines, Dataflows Gen2, lakehouses, and OneLake.
- Ability to design scalable, reusable data architectures that serve multiple downstream consumers.
- Strong understanding of data governance, security, and compliance frameworks within the Microsoft ecosystem.
- Experience connecting and modelling data sources for AI or analytics workloads.
- Familiarity with Copilot Studio and configuring AI agents grounded in enterprise data.
- Excellent communication skills with the ability to explain technical decisions to non-technical stakeholders and support business users through adoption