Installations Executive
InstallationsExecutive Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
Base Salary: £23,920 OTE: £26,320
We are seeking a dedicated and enthusiastic Customer Service Executive to join our dynamic team. The ideal candidate will be the first point of contact for our valued customers, delivering exceptional service through multiple channels including phone, email, and live chat. You will be responsible for resolving customer inquiries efficiently, with professionalism and empathy, and ensuring every interaction reflects our commitment to customer satisfaction.
About Us
A private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America, were at an exciting stage in our growth journey. Following significant investment and recent product launches, were transforming how businesses manage their mobile workforce and are positioned for substantial expansion in both our core markets.
Key Responsibilities
To offer a complete after-sales service to our customer base using all available channels. E.g. Telephone, email, live chat to book in the installation of vehicle trackers nationwide.
Promotion of new and existing products to our customers where applicable
Manage relationships with sub-contractors, engineer base.
Managing response time for new and existing orders, responsible for installation and de/re lead time.
To keep accurate records of discussions or correspondence with customers
Key Skills
Excellent customer service skills
The ability to work in a fast-paced environment
The ability to work well with others
Excellent verbal communication, listening and interpersonal skills.
Experience handling and resolving complaints as a primary function
Confident with office software & telephone systems.
Confident, proven & effective telephone manner.
Benefits :
25 days holiday (Christmas Shutdown)
Sage Benefits
WPA Healthcare (after12 months)
Team Building Events TPBN1_UKTJ
Base Salary: £23,920 OTE: £26,320
We are seeking a dedicated and enthusiastic Customer Service Executive to join our dynamic team. The ideal candidate will be the first point of contact for our valued customers, delivering exceptional service through multiple channels including phone, email, and live chat. You will be responsible for resolving customer inquiries efficiently, with professionalism and empathy, and ensuring every interaction reflects our commitment to customer satisfaction.
About Us
A private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America, were at an exciting stage in our growth journey. Following significant investment and recent product launches, were transforming how businesses manage their mobile workforce and are positioned for substantial expansion in both our core markets.
Key Responsibilities
To offer a complete after-sales service to our customer base using all available channels. E.g. Telephone, email, live chat to book in the installation of vehicle trackers nationwide.
Promotion of new and existing products to our customers where applicable
Manage relationships with sub-contractors, engineer base.
Managing response time for new and existing orders, responsible for installation and de/re lead time.
To keep accurate records of discussions or correspondence with customers
Key Skills
Excellent customer service skills
The ability to work in a fast-paced environment
The ability to work well with others
Excellent verbal communication, listening and interpersonal skills.
Experience handling and resolving complaints as a primary function
Confident with office software & telephone systems.
Confident, proven & effective telephone manner.
Benefits :
25 days holiday (Christmas Shutdown)
Sage Benefits
WPA Healthcare (after12 months)
Team Building Events TPBN1_UKTJ
- Company
- Orange Recruitment
- Location
- Middleton, North Yorkshire, UK
- Posted
- Company
- Orange Recruitment
- Location
- Middleton, North Yorkshire, UK
- Posted