Consulting Engineer/High Touch Engineer

Vacancy:    Consulting Engineer/High Touch Engineer
Location:    Rome (Hybrid on-site + remote)
Salary:        €260-€280

Our client is a global leader in innovative IT and networking technologies, and they are currently seeking a Consulting Engineer/High-Touch Engineer to join their team. 

Responsibilities for the Consulting Engineer/ High Touch Engineer role include:

• Works extensively with customers along with appropriate internal and external resources (e.g., Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions 
• Takes a leadership role in the execution of delivery projects 
• Improves solutions and methods developed in the field for use in the wider practice (knowledge sharing) 
• Creates, reviews, and approves project deliverables, e.g., Design recommendations, High Level 
• Design, Low-Level Design, Implementation/Change Management Plans 
• Builds and/or leverages test environments as required to resolve highly complex problems and compatibility issues 
• Leverages software skills and tools to configure, deploy, and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g., scripts, digital signatures) 
• Acts as a focal point for problem resolution for assigned customer engagements. Ensures the proper and timely resolution of complex customer problems across a wide range of technologies. 

Candidates applying for the Consulting Engineer/ High Touch Engineer role will need:

• BSc Computer Science or equivalent
• 5-8 years of relevant work experience.
• An advanced degree is strongly preferred 
• Ability to speak both Italian and English