Senior Client Endpoint & Identity Support Engineer
Senior Client Endpoint & Identity Engineer - Technology Operations (Full time)
Salary: £53,408 - £62,309 (dependent on experience)
Working pattern: Hybrid working
Location: OSHQ Southampton
About the team
Our growing Technology and Design team plays a key role in ensuring OS is at the cutting edge of geospatial capability and is looking for people to join them. Its mission is to work across the business to provide customer centric design and technology services.
Join us and you'll have an opportunity to make an impact. To empower projects that deliver real-world benefits across Britain and internationally. To hear our customers say they couldn't have done it without us. And to be central to OS's vision: to be recognised as world leaders in geospatial services; creating location insight for positive impact.
About the role
We're seeking a proactive Senior Client Endpoint & Identity Engineer to join our high performing Client Endpoint and Identity Service.
In this senior role, you'll take the technical lead in designing, implementing, and supporting enterprise level endpoint and identity solutions. As a subject matter expert, you will shape strategic improvements, deliver roadmap initiatives, and ensure secure, scalable, and user focused access to corporate resources as we continue to evolve our modern digital workplace. As a subject matter expert, you will shape strategic improvements, deliver roadmap initiatives, and ensure secure, scalable, and user-focused access to corporate resources as we continue to evolve our modern digital workplace.
As a senior member of the team, you'll bring both deep technical expertise and leadership providing mentorship, coaching, and guidance to colleagues. You'll champion best practices, foster effective collaboration, and promote clear, open communication across the service.
What we're looking for
We're looking for a Senior Client Endpoint & Identity Engineer who can demonstrate the following:
Essential
Experience in endpoint security, compliance, identity governance, and modern device management.
Expertise in designing, implementing, and maintaining IT platforms.
Proficiency in PowerShell for automation, scripting, and configuration management.
Ability to define and enforce device configuration and security standards.
Skilled in managing patching, compliance, software distribution, and cross platform device support. -platform device support.
Strong problem-solving skills and experience selecting effective technical solutions. -solving skills and experience selecting effective technical solutions.
Excellent stakeholder engagement and customer service skills.
Acts as an escalation point for complex issues and supports system performance monitoring.
Collaborates with security, infrastructure, and service desk teams to deliver integrated solutions.
Creates automation, maintains documentation, and contributes to team development.
Participates in project planning, risk assessment, and continuous improvement through technology evaluation.
Experience leading engagements with key stakeholders, working with Service Management and External Suppliers.
Understanding of application packaging and deployment.
Experience leading projects, technical implementations and continuous improvements.
Excellent communication skills, with the ability to translate technical concepts for both technical and non-technical audiences.
Desirable
Advanced knowledge of Microsoft Endpoint Manager (Intune), including device configuration, compliance, application deployment, Windows Autopatch, and Autopilot.
Strong experience with Azure Active Directory / Entra ID, conditional access, identity protection, and modern authentication methods (MFA, password-less, certificate based auth). -based auth).
Extensive expertise in Windows client OS, including lifecycle management, performance optimisation, security configuration, and troubleshooting.
Hands-on experience with Microsoft Defender for Endpoint and wider Defender suite integrations.
Experience with identity lifecycle management, including provisioning, deprovisioning, and role-based access models.
If you are interested in joining a team that lies at the heart of what OS is about, we are looking for someone that can demonstrate skills and experience in:
A proactive approach, taking ownership of operational issues, identifying inefficiencies, and driving initiatives to improve and streamline services.
Strong PowerShell skills for scripting, automation, and configuration management.
Experience coaching and mentoring junior colleagues and support teams.
Hands-on experience implementing Client Endpoint and Identity solutions.
The ability to lead technical projects as a subject matter expert and provide consultancy.
Experience defining roadmaps and delivering key workstreams to support strategic goals.
Closing date: Sunday 14 June 2026