Business Systems Analyst

OA are recruiting for an Business Systems Analyst to join our client’s highly successful and growing team.

Location: Enfield

Hours: Monday – Friday. 8am-5pm. Fully office based.

Salary: £40,000-£50,000 – depending on experience

Business Systems Analyst Benefits

• Private Health Insurance
• Company Pension Scheme available after 3-month probationary period
• Cycle to work scheme
• Onsite parking
• 23 days annual leave + bank holidays

Business Systems Analyst- Key Responsibilities

• Administer and support Kerridge ERP (access, config, troubleshooting).
• Play a key role in the Kerridge upgrade.
• Work with departments to improve workflows and efficiency.
• Liaise with Kerridge support and vendors.
• Support Power BI dashboards and reports with external developers.
• Gather reporting requirements and deliver insights.
• Maintain data accuracy and integrity.
• Provide first-line IT support (hardware, software, network – onsite).
• Manage IT assets (procurement, setup, maintenance).
• Handle onboarding/offboarding (accounts, access).
• Support peripheral systems (MCS, Prism, Maxoptra).
• Assist with IT project planning and implementation.
• Document processes, procedures, and configurations.
• Work with SLT/Group IT on IT architecture.
• Explore and implement AI opportunities.

Business Systems Analyst - Skills and Experience

• Experience in technical support resolution 
• Proven experience with Kerridge ERP systems 
• Strong proficiency in Power BI
• Solid understanding of IT support principles, including Windows OS, Office 365, and basic networking.
• Excellent problem-solving and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Experience with SQL or other data query languages.
• Familiarity with ITIL or other service management frameworks

If you are interested in this role, please apply below with your most recent CV.

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Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.