Data Systems Support

Data System Support
Location: Hatfield
Salary: £30,000 – £35,000
Job Type: Permanent, Full-Time (37.5 hours)

Data System Support – About our client:
Our client is an established and growing organisation currently undergoing a significant business transformation programme. With a strong operational backbone and a focus on continuous improvement, they are investing in systems, data and process optimisation to drive long-term efficiency and performance. This role plays a key part in supporting data systems, improving workflows and delivering meaningful change across the business.

Data System Support – Details:

• Hybrid role in Hatfield (3 days in office)
• 37.5 hours per week
• Salary: £30,000 – £35,000 depending on experience
• Clear development scope within systems, process improvement or technical pathways
• 25 days holiday plus bank holidays
• Access to wellbeing support (mental and physical health) and a learning platform with hundreds of self-development courses
• Life assurance, company sick pay, and employer pension contributions

Data System Support – Responsibilities:

• Manage workflow and priorities for the Process Management team using JIRA
• Support new client onboarding within data processing systems
• Configure and maintain data manipulation systems to ensure accurate production and routing
• Provide application support to internal data processing and offshore teams
• Investigate and resolve system issues within monthly production cycles
• Support maintenance and upgrades of existing and newly implemented data systems
• Write and amend low-level code where required to support customer or industry changes
• Maintain clear process and system documentation
• Identify workflow inefficiencies and implement practical improvements
• Support and lead smaller-scale improvement projects, tracking milestones and actions
• Work with stakeholders to analyse current (“As Is”) processes and help define improved (“To Be”) solutions
• Produce reports and insights to support data-driven decision making

Data System Support – What We’re Looking For:

• Experience supporting data processing or data manipulation systems (Trillium is advantageous)
• Exposure to low-code/no-code environments, with an interest in understanding how systems function technically
• Strong analytical skills with the ability to translate data into actionable improvements
• Experience contributing to process improvement or project-based work
• Highly organised with the ability to manage multiple priorities
• Clear and confident communication skills
• Naturally curious, with a desire to understand how systems work at a detailed level

This is a varied and hands-on role suited to someone who enjoys working with data and systems while also driving practical improvements. It would particularly suit someone who wants to develop within a technical and process-focused environment, rather than a purely coding or purely project management position.

If you are interested in this role, please apply today with your CV.

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