IT Analyst

OA are recruiting for an IT Analyst to join our client’s highly successful and growing team.

Location: Enfield

Hours: Monday – Friday. 8am-5pm. Office based.

Salary: £40,000-£50,000 – depending on experience

IT Analyst Benefits

• Private Health Insurance
• Company Pension Scheme available after 3-month probationary period
• Cycle to work scheme
• Onsite parking
• 23 days annual leave + bank holidays

IT Analyst Key Responsibilities

• Administer and support Kerridge ERP (access, config, troubleshooting).
• Play a key role in the Kerridge upgrade.
• Work with departments to improve workflows and efficiency.
• Liaise with Kerridge support and vendors.
• Support Power BI dashboards and reports with external developers.
• Gather reporting requirements and deliver insights.
• Maintain data accuracy and integrity.
• Provide first-line IT support (hardware, software, network – onsite).
• Manage IT assets (procurement, setup, maintenance).
• Handle onboarding/offboarding (accounts, access).
• Support peripheral systems (MCS, Prism, Maxoptra).
• Assist with IT project planning and implementation.
• Document processes, procedures, and configurations.
• Work with SLT/Group IT on IT architecture.
• Explore and implement AI opportunities.

IT Analyst Skills and Experience

• Proven experience with Kerridge ERP systems (preferably in a support or analyst role).
• Strong proficiency in Power BI, including DAX, data modeling, and dashboard creation.
• Solid understanding of IT support principles, including Windows OS, Office 365, and basic networking.
• Excellent problem-solving and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Degree or certification in IT, Computer Science, or related field (desirable)
• Experience with SQL or other data query languages.
• Familiarity with ITIL or other service management frameworks.

If you’re interested in the position, please apply online with your CV.

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