2nd Line / Field Engineer - 365 / Servers / Networking

2nd Line / Field Engineer - 365 / Servers / Networking - Maidstone

Visiting client sites and remote in to resolve escalations 1st line can't fix.

You'll diagnose, fix, and document-fast and clean.

Based at one HQ site, but some travelling to satellite offices in South East.

What you'll do

• Troubleshoot Windows 10/11, Microsoft 365 (Teams, SharePoint, Exchange), and on-prem AD/Azure AD.

• Image/deploy devices via Intune/Autopilot; handle joiner/mover/leaver tasks.

• Tackle networking basics (DNS/DHCP, VPNs, switches, Wi-Fi) and light server work (Windows Server, Hyper-V/VMware).

• Deliver mini-projects: hardware refreshes, Wi-Fi upgrades, small site moves.

• Own tickets end-to-end, hit SLAs, and keep crystal-clear comms.

What you'll bring

• 2nd line/ Field experience (MSP or multi-site is fine).

• Strong Microsoft 365, AD/Azure AD, Intune, and networking fundamentals.

• Driver's licence, great people skills, cool head under pressure.

2nd Line / Field Engineer - 365 / Servers / Networking - Maidstone

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