Technical Sales Support

 The Role

The opportunity has arisen for an enthusiastic Technical Sales Support to join my clients Sales team. This is an excellent opportunity with great future prospects for an individual keen to become part of a growing sales department and with interest in the automation and control industry.

I am looking for a key member of the Sales and Marketing team who would be responsible for assisting estimators with the day-to-day production of quotations, tender information and other related aspects of the sales process.

The role is also responsible for incoming enquiries and will be expected to register the enquiry on our CRM systems, creating the estimate with help from other team members and issue the proposal to the customer in a professional manner providing excellent customer service throughout.

The Technical Sales Support role will be:

• Expected to attend site visits to better understand project requirements and also attend sales events to develop commercial awareness & network with potential customers. This is also a fantastic opportunity to gain knowledge on the technical aspects of systems integration in the water industry.
• Expected to keep the CRM system up to date which includes the administration of enquiries, chasing of clients through email and telephone calls
• Keen and willing to gain an understanding of the project life cycle and industry standard technologies / equipment in order to be confident in assisting to produce quotations with input from the sales and engineering teams
• Assisting with other general office tasks in the sales and marketing team where necessary

Qualifications / Experience / Knowledge required

• Relevant qualifications, ideally with IT & Mathematics experience to minimum A-level (ONC/OND/HNC/HND preferred)
• Excellent knowledge and competency with Microsoft Office tools, particularly Excel is essential.
• Familiarity with MS Project and/or Visio would be advantageous
• Good literacy skills are essential
• Excellent communication skills and previous customer facing experience is preferred
• The successful individual will be able to adapt quickly, be motivated to develop and manage their own portfolio of work and be confident in communicating at all levels
• Above all candidates must be enthusiastic and willing to learn about the process automation industry and technologies
• Although my client operate a relaxed dress code in the office, this role is sometimes customer facing and requires candidates to be smart and presentable when required

The company

My client understands their continued success is down to their dedicated team, they invest time and effort in each individual; training and assisting with their personal and professional development, helping them build on their weaknesses and encouraging their strengths.They been providing complex Control Systems for Process Control, Automation and Telemetry to customers worldwide for more than 35 years.

Core skills lie in PLC, SCADA, HMI, MIS, MES, RTU, LV Assemblies, Electrical installation, control system software engineering, data acquisition and bespoke software. Their expertise in panel building and electrical installation allow them to offer a partial or more complete package when required.