Administrator - Podiatry
Job summary
We are seeking an organised and motivated Administrator to join our Podiatry Service. This role is key to supporting the smooth running of clinics and providing excellent service to patients and staff.
You will manage appointments, respond to enquiries, maintain accurate patient records, support clinic preparation, order supplies, and provide general administrative support to the team.
The ideal candidate will have strong communication, IT, and organisational skills, with the ability to prioritise work in a busy environment. Previous administrative or healthcare experience is desirable but not essential.
This is a great opportunity to join a supportive team and contribute to high-quality patient care.
Main duties of the job
- Be the first point of contact for new referrals.
- Manage clinic appointments, cancellations, re-bookings, and patient enquiries using EPR systems.
- Maintain accurate patient records, registrations, and referral documentation.
- Monitor stock levels, order supplies, and process invoices.
- Ensure data quality, complete activity reports, and support audits.
- Respond professionally to patient queries, comments, and complaints
- Maintain confidentiality and comply with Trust policies, GDPR, and Caldicott standards.
- Support health and safety, infection control, and equipment maintenance processes.
- Provide cover at other clinic sites when required and participate in supervision and training.
About us
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"
Our values are: "Caring, safe and excellent"
We offer a wide range of benefits designed to support your career and wellbeing. These include:
o Excellent opportunities for career progressiono Access to tailored individual and Trust wide learning and developmento 27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceo NHS Discount across a wide range of shops, restaurants and retailerso Competitive pension schemeo Lease car schemeo Cycle to work schemeo Employee Assistance Programmeo Mental Health First Aiderso Staff accommodation (please note waiting lists apply)o Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description
Job responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.
Person Specification
Knowledge and Experience
- Good standard of general education to include 5 GCSE (or equivalent) including English and Mathematics
- Experience of office / administration work
- Experience of using Microsoft Office, particularly Word, Basic Excel and Outlook
- Good working knowledge of Data Protection and confidentiality
- Evidence of completing Microsoft Office training
Technical Expertise / Competence
- Excellent communication skills, both written and verbal
- Ability to work accurately and to deadline with heavy workloads and prioritisation of tasks
- Customer care skills
People Skills
- Ability to work independently and as part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Oxford Health NHS Trust
Address
Murray House, Jordan Hill Business Park
Banbury Road
Oxford
OX2 8TA
United Kingdom
Employer's website
https://www.oxfordhealth.nhs.uk