Assistant Patient Pathway Administrator
Job summary
Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you!
Our clinical support patient facing administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As a support to our clinical workforce within the Divisions you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards.
Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.
Main duties of the job
Centralised Recruitment:
We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5. This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.
This week are currently recruiting for the following Band 3 roles across the organisation:
- Assistant Patient Pathway Administrator - OCDEM Administration - 37.5 hours per week, Permanent. Location - Churchill Hospital
When applying please:
- Include as much detail as possible in the application inc. qualifications, roles and responsibilities
- Include a supporting statement and showcase your skills and experience
- Specify if you have a strong desire to work in a certain department or role type
- Let us know if you want full time or part time work
If you are ready to make a meaningful difference in the lives of our patients and be part of a dynamic healthcare team, we would love to hear from you! Apply now to support our clinical areas and embark on a rewarding journey in the Trust.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.
Job description
Job responsibilities
We have an exciting opportunity to join our team. An essential administrative role within the Endocrinology department. The roles will support Patient Pathway Administrators with all elements of the patient pathway from ERS referrals, to clinic booking and processing correspondence and liaising with patients and other healthcare workers.
We are looking for a friendly individual with good communication and methodical skills who is willing to work as part of a team. Are you ready for a challenge - then we would love to hear from you.
Person Specification
Education & Qualifications
- Good standard of education (5 GCSEs inc Maths & English)
- IT competency
- Medical terminology
- EPR trained
Experience & Skills
- Admin Experience
- Experience working with general public
- NHS Experience
- Evidence of team working
Specific Aptitude & Abilities
- Strong IT skills
- organised, prioritise workload
- Evidence of working to tight deadlines
- Team work
- Familiarity with NHS performance targets
Interpersonal & Communication Skills
- Communication skills, dealing with sensitive info
- Attention to detail, adaptability
- Diplomacy skills, high pressure environment
- Evidence of interacting with a wide range of people
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Oxford University Hospitals NHS Foundation Trust
Address
OCDEM, Churchill Hospital
Old Road
Headington, Oxford
OX3 7LE
United Kingdom
Employer's website
https://www.ouh.nhs.uk/