Registration Authority Agent
Job summary
Job Ref: IM&TS 071 Salary Scale: Band 4 (£28,392 - £31,157 depending on experience)Hours: 37.5 hours per week Contract Type: Permanent
The successful applicant will be responsible for ensuring new and existing staff are correctly registered onto the Care Identity Management (CIM) and are issued with a NHS CIM Smartcard in a timely manner. They will also be responsible for providing support and advice to managers on the Registration Authority (RA) process, ensuring robust identity checks are carried out for employees requiring access to NHS Care Identity Management (NHS CIM) applications and others.
Main duties of the job
o To register staff and print and issue smartcards in accordance with Trust policies and procedures.o To be familiar with and adhere to 'Registration Authorities Operational Process and Guidance' and 'Registration Authorities: Governance Arrangements for NHS Organisations'.o To ensure identity for all users is checked to the required standard.o To ensure all personal details are kept up to date in all systems relating to Registration Authority.o To allocate the appropriate access to each user.o To work with the HR team to ensure Smartcards are updated when staff roles change or when Smartcard access is to be removed.o To work within the remit of the Data Protection Act in maintaining the confidentiality, integrity and availability of personal identifiable information.o To manage all other accounts required for End Users within the Trust.o Manage starters and leavers process.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Job description
Job responsibilities
To be responsible for ensuring new and existing staff are correctly registered onto the Care Identity Management (CIM) and are issued with a NHS CRS Smartcard in a timely manner. To provide support and advice to managers on the Registration Authority (RA) process, ensuring robust identity checks are carried out for employees requiring access to Care Identity Management (CIM) applications and others. To assist the Registration Authority Manager with the new technical solutions, Care Identity Management (CIM)and the Electronic Staff Record (ESR) Interface, ensuring new processes are put in place to enable the management of access control via a single point of entry. To implement and maintain the Registration Authority function help desk, ensuring queries are answered and resolved in a timely manner to all levels of staff, reporting issues to IM&T. when required. To offer support and advice on the RA process to the HR team and managers within the Trust. Manage all other accounts required on multiple applications and platforms Manage starters and leavers process
Please see attached Job Description and Person Specifications for further details.
Person Specification
Education Background
- Educated to "A" Level standard or equivalent
- A computer- science qualification
Personal Attributes
- Willingness and ability to work flexible hours to facilitate registrations when necessary
- Willingness and ability to travel throughout the geographical area
Knowledge & Experience
- Demonstrable experience of working with a variety of users at all levels within an organisation
- Demonstrable experience of engaging with a variety of professionals across multiple organisation and varying environments
- Demonstrable experience of Microsoft Office skills (including Microsoft project)
- Knowledge of and experience in Support/IT role
- Knowledge of NHS Trusts and their structures and management
- Knowledge of Data Protection Act requirements
Skills & Abilities
- Proven organisational, planning and communication skills
- Perform accurate and auditable data entry
- Ability to problem solve at point of contact with End- Users
- Knowledge of ESR / RA systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Oxford University Hospitals NHS Foundation Trust
Address
John Radcliffe Hospital
Headley Way, Headington
Oxford
OX3 9DU
United Kingdom
Employer's website
https://www.ouh.nhs.uk/