Digital Transformation Optimisation Co-Ordinator
Job summary
Agile working (minimum 2 days in the office)
The postholder will support digital transformation by leading service redesign and process optimisation within mental health, community, forensic, and prison healthcare services. They will work with clinical and operational teams to implement digital change, improve data quality, and maximise the use of digital technologies to enhance care delivery and service outcomes.
Main duties of the job
The main Duties will include:
- Lead and support digital transformation projects across the Trust.
- Drive organisational and behavioural change through digital systems optimisation.
- Assist in the development of clinical best practices and process improvements.
- Collaborate with stakeholders to analyse needs, plan projects, and deliver digital solutions.
- Provide change management support, training, and system improvement recommendations.
- Promote adoption of assistive and emerging technologies.
- Support data quality improvements and performance measurement.
About us
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
- We're Kind
- We're Fair
- We Listen
- We Care
Job description
Job responsibilities
Project Work
- Prepare business cases, process maps, gap analyses, and benefits realisation plans.
- Draft project documentation for approval (e.g. PID, business case).
- Facilitate service design workshops and redesign processes using change management techniques.
- Assist in procurement activities for new systems.
- Promote and evaluate new digital technologies.
- Track project risks, issues, and interdependencies.
- Analyse and interpret performance data to support improvement.
Change and Service Improvement
- Engage staff through workshops and change initiatives.
- Apply service improvement methods to improve system use and workflows.
- Educate staff on data quality and best practice for data entry.
Management Responsibilities
- Will required to manage and support development of junior staff.
- Plan and organise stakeholder involvement in early phases of project work.
- Manage resources, budgets, and collaborative project activities.
Leadership
- Facilitate effective team collaboration and stakeholder engagement.
- Address resistance to change and build support through training and motivation.
- Support culture of continuous learning by sharing lessons learned.
Communication and Stakeholder Engagement
- Liaise with clinical, managerial, and digital teams to support change.
- Act as an advisor for system use and configuration.
- Present project outcomes and updates to clinical teams.
- Maintain accurate project documentation and stakeholder communications.
Person Specification
Edication & Qualifications
- Degree or equivalent experience in a relevant field (e.g. health informatics, project management, clinical systems)
- Formal training or qualification in service improvement or project management (e.g. PRINCE2, Lean, Six Sigma)
Experience
- Demonstrated experience managing or supporting service improvement or digital transformation projects
- Experience in drafting project documents: PIDs, business cases, benefits realisation, gap analyses
- Experience facilitating workshops or training sessions for process improvement
- Experience with clinical systems and resolving user issues/data quality problems
- Experience working with cross-functional teams (clinical, managerial, digital) to drive change
- Experience in procurement, evaluation of systems, or writing specification documents
- Line management or mentoring of junior staff
Knowledge & Skills
- Knowledge of digital health technologies, clinical information systems, or NHS infrastructure
- Skilled in using performance data to analyse service effectiveness and support benefits realisation
- Ability to design and implement new working practices through stakeholder engagement
- Strong verbal and written communication skills (e.g., formal presentations, workshop delivery)
- Understanding of change management methodology and its application in a healthcare setting
- Understanding of project budgets and resource planning
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Oxleas NHS Foundation Trust
Address
Pinewood House
Pinewood Place
Dartford
DA2 7WG
Employer's website
http://oxleas.nhs.uk/
- Company
- Oxleas NHS Foundation Trust
- Location
- Dartford, United Kingdom DA2 7WG
- Employment Type
- Permanent
- Salary
- £44485.00 - £52521.00 a year
- Posted
- Company
- Oxleas NHS Foundation Trust
- Location
- Dartford, United Kingdom DA2 7WG
- Employment Type
- Permanent
- Salary
- £44485.00 - £52521.00 a year
- Posted