Information Analyst
Job summary
The Information Analyst will lead the development and enhancement of reporting and business intelligence solutions across theCommunity Mental HealthandTrust-Wide ALD Directorates. The role involves close collaboration with clinicians, managers, and operational teams to deliver high-quality analytics that support informed decision-making and drive service improvement aligned with the Trust's strategic objectives.
Main duties of the job
- Develop, automate, and enhance reporting and business intelligence solutions.
- Collaborate with clinical and operational teams to deliver analytics that support:
- Decision-making
- Performance management
- Service improvement
- Operate independently within broad occupational policies.
- Lead discrete projects and contribute to service development initiatives.
- Ensure compliance with GDPR and Trust information governance policies.
- Supervise and mentor junior analysts and trainees.
- Support business planning through accurate and timely performance data.
- Contribute to departmental policy development, especially around data quality and reporting standards.
About us
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
- We're Kind
- We're Fair
- We Listen
- We Care
Job description
Job responsibilities
- Technical Expertise: Advanced proficiency in SQL (including T-SQL), Power BI, SSRS, Excel (pivot tables, formulas, VLOOKUPs), and Microsoft Access.
- Experience: Minimum 23 years as an Information Analyst within the NHS, with expertise in NHS datasets (MHSDS, CDS RTT, PBR).
- Leadership: Non-clinical leadership role accountable to the Performance and Information Manager and CMHT Business & Performance Lead.
- Performance Management: Develop and maintain reporting systems, interpret complex data, and advise teams on performance metrics.
- Training & Mentoring: Train staff in business intelligence tools and data interpretation; facilitate workshops to improve data literacy.
- Research: Conduct audits, surveys, and data quality investigations; contribute to evidence-based decision-making.
- Communication: Present complex data to technical and non-technical audiences; maintain documentation and produce high-quality reports.
Person Specification
Education/Qualifications
- Degree-level education in a relevant discipline
- Mandatory training in: Data quality GDPR compliance Equality & diversity
- Knowledge of NHS datasets and reporting standards, e.g.: MHSDS CDS RTT PBR
- Additional training in business intelligence tools: SQL Power BI SSRS Excel Access
- Understanding of Trust policies including: Safeguarding Infection control Information security
- Experience in mentoring or training staff in data-related disciplines
Skills/Abilities/Knowledge
- Strong analytical and judgement skills: Interpreting complex datasets Resolving data quality issues Supporting decision-making
- Effective communication skills: Presenting complex information clearly Engaging with both technical and non-technical audiences
- Experience working autonomously: Managing own workload Leading projects Making decisions on reporting strategies
- Planning and organisational skills: Managing complex reporting activities Coordinating tasks across teams Meeting deadlines under changing demands
Effort and Environment
- Frequent mental concentration required for: Complex data analysis Report writing Responding to ad hoc requests
- Prolonged use of VDU equipment in a desk-based office setting
- Occasional exposure to sensitive or distressing information, requiring discretion and emotional resilience
- Ability to travel between Trust sites (e.g., Dartford and Greenwich) for meetings and support
- Adaptability to unpredictable work patterns, including urgent deadlines and shifting priorities
- Comfort working in a typical office environment with minimal exposure to unpleasant conditions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Oxleas NHS Foundation Trust
Address
Memory Hospital
Shooters Hill Road
Woolwich, London
SE18 3RZ
Employer's website
http://oxleas.nhs.uk/
- Company
- Oxleas NHS Foundation Trust
- Location
- Woolwich, London, United Kingdom SE18 3RZ
- Employment Type
- Fixed-Term
- Salary
- £44485.00 - £52521.00 a year
- Posted
- Company
- Oxleas NHS Foundation Trust
- Location
- Woolwich, London, United Kingdom SE18 3RZ
- Employment Type
- Fixed-Term
- Salary
- £44485.00 - £52521.00 a year
- Posted