Business Administration Apprentice – Product, Marketing & E-Commerce
A rare apprenticeship for a curious, hands-on person who wants to learn how a real product business works end to end. You’ll help design, source, market and sell premium wooden toys - from talking to manufacturers to running ad campaigns and building web pages. Small team, huge variety, real room to grow.
Role
- Process orders, manage inventory and arrange despatch
using our proprietary software platform and Shopify - Communicate with manufacturers and suppliers to keep production and deliveries on track
- Help build product pages, write marketing copy, and run social media and online ad campaigns
- Handle customer enquiries, order tracking and returns
- Support new product development - researching a product’s history through to preparing it for launch
- Help develop and maintain Workbench - the custom software platform we’ve built on top of Shopify to run the whole business, from inventory and dispatch to marketing, analytics and customer service. You’ll work hands-on with AI tools like Claude to design new features, write the prompts that power them and fix issues as they arise - learning to build real software with AI
Training
Business Administrator Level 3.
Training takes place primarily in the workplace at our Calne workshop, with regular off-the-job learning and structured support from Wiltshire College & University Centre. At least 20% of working hours are dedicated to apprenticeship training. The detailed training schedule will be confirmed by the college.
On successful completion there is a strong possibility of a permanent role. Pay is reviewed every six months, and as you discover the areas you enjoy, you’ll be able to specialise - marketing, e-commerce, product development, sourcing or operations. The right person could grow into a senior role as the business scales.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- WILTSHIRE COLLEGE AND UNIVERSITY CENTRE
- Working Week
- Monday to Friday, daytime (exact hours agreed on appointment): 40 hours per week including training, with paid breaks.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Friday, 19th June 2026
- Start Date
- Monday, 6th July 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
- Patience
- Curiosity and Eager to learn
- Commercial awareness
- Interest in craft and design
Qualifications
- English GCSE, grade 4-9 (Essential)
- Maths GCSE, grade 4-9 (Essential)