Business Administration Apprentice
This is an exciting opportunity for a motivated individual to join Parallel Innovations as a Business Administration Apprentice. You will play a key supporting role across our client services and operational functions helping to keep the business running smoothly day to day.
Role
Key Responsibilities:
- General administration/assistant duties - Provide day-to-day administrative support across the business, including documentation, diary management and meeting coordination
- Quoting & proposals - Assist with the preparation and formatting of client quotes and proposals, liaising with the team to gather accurate information
- Procurement & purchasing - Research, order, and track equipment and supplies, managing supplier communications and ensuring timely delivery
- Travel & logistics - Book travel, accommodation, and logistics for team members attending client sites, events, and meetings
- Phone & reception duties - Handle inbound calls, take messages, and direct enquiries to the appropriate team member professionally
- CRM management - Review and update client and opportunity records, ensuring data is accurate and up to date to support the opportunity pipeline
- Time tracking & client hub - Monitor the client hub for time tracking entries, flagging any discrepancies and reminders
- Internal communications - Communicating across the business professionally and promptly
- Working closely with our Client Services & Project Manager and wider team, you'll gain hands-on experience across a broad range of business administration activities in a fast-paced technology company
Training
- The apprentice will be working towards the Business Administrator Level 3 Apprenticeship Standard including a City & Guilds Level 3 Diploma for the Business Administrator
- Monthly classes at Colchester Institute (Colchester Campus)
- Upon successful completion of the Level 3 Business Administrator Apprenticeship, there is potential for a permanent role within Parallel Innovations in client services, operations, or project coordination
- The skills and qualification gained are also highly transferable across the wider technology and professional services sector
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- COLCHESTER INSTITUTE
- Working Week
- Monday to Friday 9:00am - 5:00pm with a 30-minute lunch break each day.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Saturday, 22nd August 2026
- Start Date
- Monday, 24th August 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Team working
- Initiative
- Manage multiple tasks at once
- Confidence
- Professional phone manner
- Positive, can-do attitude
- Keen to engage and learn
- Reliable and punctual
- Curiosity for Technology
- Microsoft Office Package Skill
Qualifications
- maths and English GCSE, grade A*-C/9-4 (Essential)
About the Employer
PARALLEL INNOVATIONS LIMITED
Parallel Innovations helps businesses maximise the value of their technology investments. Our team brings deep expertise in data management, cloud infrastructure, cyber security, training and enablement and IT service delivery. We work with organisations of all sizes to map out strategic goals and deliver tangible projects, always tailoring our approach to meet each client’s unique needs. Collaboration is at our core. This is a great opportunity to work in a growing and dynamic tech company as part of small team allowing for great exposure.