IT Infrastructure Manager
London (Hybrid - 3 days on-site) £70-75k per annum, plus benefits
We're working with a well-established, globally recognised digital and technology-led organisation to appoint an experienced IT Infrastructure Manager. This is a key leadership role within a fast-paced, transformation-driven environment, where technology underpins a diverse portfolio of services and client delivery.
The business is at an exciting stage of evolution, investing heavily in its platforms, security, and cloud-first strategy. As part of this journey, they're looking for someone who can bring both operational excellence and forward-thinking leadership to their infrastructure function.
Operating within a security-first environment, the Infrastructure Manager ensures that all technology environments are stable, scalable and aligned with enterprise architectural standards and recognised security frameworks, including ISO27001, NIST and Cyber Essentials Plus.
Key Responsibilities
Infrastructure & Operations
- Own and manage the Head Office and Hosted Business IT infrastructure estate (on-premise, cloud, and hybrid).
- Oversee server, network, storage, virtualisation, and core platform environments.
- Oversee cloud infrastructure and platforms, including Microsoft Azure, Microsoft 365 and Software-as-a-Service environments.
- Ensure effective monitoring, incident management, and root cause analysis.
- Plan and execute infrastructure upgrades, migrations, and decommissioning.
Security, Resilience & Compliance
- Embed security-by-design across infrastructure services
- Work closely with the Group Cyber Security team to ensure compliance with policies, standards, and regulations
- Regularly test and maintain Disaster Recovery and resilience plans
- Ensure infrastructure supports regulatory and audit requirements (e.g. ISO 27001, CE+)
Leadership & Team Management
- Lead, coach, and develop the Infrastructure & Operations team
- Set clear objectives, conduct performance reviews, and build capability
- Foster a culture of accountability, collaboration, and continuous improvement
- Manage third-party suppliers, vendors, and service providers
Stakeholder Engagement
- Partner with the IT Senior Management Team and senior stakeholders across the business
- Provide clear communication on risks, dependencies, and delivery timelines
Essential Skills & Experience
- Up to 3 years proven experience in an Infrastructure Manager or Senior Infrastructure role
Strong technical background across:
- Server and operating systems (Windows/Linux)
- Networking (Palo Alto firewalls, Ubiquiti switches and Meraki WAPs)
- Virtualisation (Hyper-V and Azure)
- Cloud platforms (M365, Azure)
- Modern device management (Intune, Jamf Pro)
- Experience managing hybrid IT environments
- Experience leading and developing technical teams
- Strong problem-solving and decision-making skills
- Excellent stakeholder management and communication skills
- Experience managing third-party vendors and suppliers
Diversity and Inclusion Statement | PCR Digital
At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment. It is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you.
We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you.