IT Support Apprentice
Looking for a career in the IT industry? We are looking for new talent within our friendly organisation to help deliver outstanding services to our customers. We are looking for motivated, hard-working people who are passionate about technology. Our apprenticeship programme is intended for candidates who are looking for a career in IT.
Role
- Respond to Helpdesk requests remotely and on-site
- 1st Line - Help desk calls - taking help desk calls; logging and tracking calls
- Installation of hardware and software
- Carry out network documentation and reporting
- Assisting technical team with maintenance tasks and installs
Training
- Information Communications Technician Level 3 Apprenticeship Standard
- Bi-weekly live training sessions delivered remotely by your ICT Tutor
- We are looking to offer full-time employment upon successful completion of the apprenticeship
- We believe in developing our talent internally and have a clear and personalised progression route for each of our employees which is reviewed annually
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- SOLVEWAY LIMITED
- Working Week
- Monday to Friday 8:30am to 5:00pm
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Tuesday, 28th April 2026
- Start Date
- Wednesday, 29th April 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Reliability
- Maturity
Qualifications
- English GCSE, grade 4 (Essential)
- Maths GCSE, grade 4 (Essential)
About the Employer
PEBBLE IT LTD
Pebble IT is a growing IT Services Provider, working with all types of organisations across many different business sectors. Our services are geared around the specific needs of our customers ensuring everything we do is focused around improving business IT and performance.