Business Admin Level 3 Apprenticeship - Pennine Education
Role
We are seeking a motivated Business Administration Apprentice to join our friendly team. This is a fantastic opportunity to learn about business operations within the education technology sector while gaining a recognised Business Administrator Apprenticeship qualification plus the opportunity to gain a recognised MIS Support Accreditation qualification. About the Role as a Business Administration Apprentice, you’ll play a vital role in supporting our team to deliver high quality services to our customers. You’ll gain exposure to a variety of tasks, developing essential business skills while contributing to the smooth running of our business operations.
- Provide administrative support to the team, including handling emails, phone enquiries, and customer queries.
- Support the team by taking phone calls and logging and tracking customer support tickets in Freshdesk, our call logging system, and following up on any actions.
- Maintain and update client records and data within our CRM system- Freshdesk and maintain accurate customer email distribution lists.
- Assist with scheduling client appointments, training sessions, and webinars.
- Help prepare and distribute client documentation, such as user guides and training materials.
- Assist with processing invoices, purchase orders, and other financial documents.
- Contribute to internal projects, such as improving processes and resources.
- Ensure accurate and confidential handling of data, in line with GDPR and company policies.
- Support marketing activities, such as preparing newsletters and social media content.
- Support the team in maintaining the company website.
Training
Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider).
Completion of the level 3 qualification and potentially a full time role.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- LET ME PLAY LIMITED
- Working Week
- Monday - Friday 8:30am - 16:30pm
- Expected Duration
- 1 Year 4 Months
- Positions Available
- 1
- Closing Date
- Monday, 23rd June 2025
- Start Date
- Monday, 11th August 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Team working
- Creative
- Initiative
About the Employer
- Company
- PENNINE EDUCATION LIMITED
- Location
- UNIT1.08, HOLLINWOOD BUSINESS CENTRE, ALBERT STREET, OLDHAM, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,722.50 a year
- Posted
- Company
- PENNINE EDUCATION LIMITED
- Location
- UNIT1.08, HOLLINWOOD BUSINESS CENTRE, ALBERT STREET, OLDHAM, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,722.50 a year
- Posted