Digital Services Coordinator
đ˘Office based in Amersham
đHighly rewarding work with an incredible product that gives back to charity and people in need
đˇÂŁ22-25k
đonward career opportunities
About Us
Weâre a missionâdriven Tech for Good organisation using technology to improve lives at scale. Our consumer SaaS platform empowers people to make better decisions, access support, and navigate everyday challenges with confidence. As we grow, weâre looking for a Technical Support Co-ordinator who cares deeply about social impact, user experience, and building products that genuinely help people
If youâre motivated by purpose as much as product, youâll thrive here.
We're looking for a detailâfocused, techâcurious person to support our Technical Services team. Youâll help onboard new partners, maintain digital assets, and resolve technical queries, working closely with the Technical Services Lead as you grow your skills
What Youâll Do
- Set up new partners and support website integrations
- Create and maintain widgets, embeds and other digital assets
- Troubleshoot basic website, HTML and CSS issues
- Handle routine technical queries and escalate when needed
- Keep documentation and records accurate and up to date
- Contribute to internal knowledge and process improvem e nts
What Youâll Bring
- Strong attention to detail and problemâsolving ability
- Comfortable working with websites and digitaltools
- Good communication and organisational skills
- Willingness to learn new systems and technol ogies
Bonus point s for:
- Experience in technical support or operations
- Familiarity with websites, digital products or HTML Experience with ticketing or CRM systems
Who You Are
- This role would suit a recent graduate with some experience of office life, or someone with a level headed approach and a few years experience post education in an office role with an interest in web services.
- Impeccable communication skills are essential, you'll need to deal with customers on the phone and on teams, often with a maturity and sensitivity
- Curious, reliable, methodical, collaborative and able to work indepen dently.
Why Join Us
- Work on a product that improves lives and contributes to positive social change
- A culture built on purpose, collaboration, and compassion
- Real ownership â your work will directly shape the experience of thousands of users
- Competitive salary, flexible working, and opportunities for personal and professional growth
Contact Chloe for more information