IT Support Analyst

Role: IT Support Analyst

Location: Devizes, Wiltshire

Salary: £30,000 - £35,000

Profile

Our client is an award-winning legal firm that is looking to add an IT Support Analyst to their IT team.

They are looking for the right person to assist with the implementation, maintenance & control of elements of the Information Technology (IT) within the firm.

If you have had experience of working within a Law Firm before that would be a massive plus.

It is essential you have a driving license for this position as occasionally you will need to travel to their other sites in Wiltshire.

Key Responsibilities

• Provide front and second line user support and technical assistance to internal staff.
• Assist with the installation and configuration of peripheral devices.
• Assist with education in the use of PC operating systems/ packages/ applications.
• Maintain a good working relationship with supervisors and staff.
• Carry out other tasks as directed by the departmental manager which may not be specifically identified as tasks set out above or linked to the role. Where such tasks are set over a period of time that significantly alters the role of the post then a re-evaluation will take place.

Technical Skills

Exposure or use of the following would be ideal (but not expected)

• Lexis Nexis Visual files
• SOS Practice Manager / Connect
• Microsoft Windows operating system
• Microsoft Windows Servers
• Querying Progress or Microsoft SQL Server databases
• Microsoft Active Directory
• Microsoft 365 and Azure online services
• Server virtualisation (hypervisors such as VMware or Hyper-V)
• Smart phone apps (e.g. Apple / Google)
• Anti-Virus / Malware services
• Web Filtering
• LAN/WAN
• VoIP Telephone services
• Business printing services

This is a great opportunity for a candidate to move into a more senior position and shoulder more responsibility.

If this position is of interest, then please apply ASAP.

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.