IT Support Technician
Role: IT Support Technician (3 month FTC)
Location: Oxford
Salary: £30,000
Profile
Planet Recruitment are proud to be working with a leading global provider of elite summer schools.
If you've worked in a 1st/2nd line support environment and are available immediately, this could be a great fit.
The IT Support Technician will play a critical role in ensuring all technology, devices, and systems are effectively deployed, maintained and supported.
This role combines project coordination, IT operations, and on-the-ground delivery across multiple UK locations.
Key Responsibilities
- Support the planning, delivery and support of IT & Telecoms systems and infrastructure projects across multiple summer school campuses.
- Coordinate the procurement of campus IT & Telecoms equipment, including laptops, mobile phones, printers, and related accessories.
- Manage the setup, configuration, and allocation of laptops and mobile devices to staff across summer delivery teams.
- Support the setup and maintenance of campus IT & Telecoms infrastructure, including:
- WiFi configuration and troubleshooting
- Printer procurement, setup, and on-site support
- Phone systems and calling routes, including emergency phone setup
- Act as the first point of contact for IT support queries, triaging inbound helpdesk calls and emails and escalating issues where necessary.
Desirable experience:
- Experience in IT support, systems administration, or technical operations.
- Experience with Google Workspace administration.
- Experience supporting events, education programmes, or multi-site operations.
- Familiarity with device management and/or networking basics.
- Experience working in a helpdesk or support environment.
If you feel you have the right skill set and available immediately - please apply ASAP.
Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.
Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.