MIS Support - Remote FTC

Salary: 32k

Location: Remote

We are looking for an experienced MIS Consultant to join our team on a 6-month fixed-term contract. This is a fully remote role supporting schools with the effective use of their Management Information Systems, primarily Arbor.

• Provide consultancy, training, and helpdesk support for Arbor MIS.
• Support schools in resolving system issues and improving their use of MIS.
• Respond to support requests and resolve issues within agreed service levels.
• Deliver high-quality customer service and build positive relationships with schools.
• Maintain accurate records and follow agreed support processes.

You will have:

• Experience supporting Arbor MIS.
• Experience in an IT support, customer service, or education technology environment.
• Strong communication and problem-solving skills.
• The ability to learn new software quickly.
• Good working knowledge of Microsoft Office.

Desirable:

• Experience delivering Arbor training or consultancy.
• Knowledge of other MIS platforms such as Bromcom or ESS SIMS.

• Fully remote with occasional travel to offices or schools if required.
• Competitive benefits package, including annual leave, pension, life assurance, health benefits, and professional development opportunities.
• Applicants must have the right to work in the UK. Visa sponsorship is not available.

INDIT

Planet Recruitment is acting as an Employment Business in relation to this vacancy.