Solutions Architect

Role: Solutions Architect

Hybrid: 3 days in Office / 2 days home / Client Visits

Location: South East

Salary/Package: £50k - £65K + Bonuses + Benefits

25 Days Holiday and rising (plus bank holidays)

• Bupa Cash Plan
• Discounted Gym Membership
• Cycle Scheme
• Electric Vehicle Scheme
• Ability to Buy & Sell Holiday
• Paid Charity Day
• Flexible working (WFH incentives)
• Free Car Parking

Company

Our Client is one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. They are also ranked as the #1 Technology Company to Work For in the UK, reflecting their culture, their people, and their commitment to being an employer of choice.

As a privately owned business they continue to achieve year on year growth, anchored by their expertise in IT security, cloud, and managed services. They have earned multiple industry awards showcasing their our reputation for technical excellence and innovation.

They believe in working hard and celebrating success equally. Their people are at the heart of everything they do- they invest in their development, support progression from within, and consistently go above and beyond to create an environment where individuals can thrive both professionally and personally.

Primary Purpose

Our Client IT is looking for a talented and ambitious Solutions Engineer to join our high-performing Solutions Engineering team. Reporting directly to the Head of Solutions Engineering, you will play a key role in supporting our customers and sales organisation by designing, articulating, and validating technical solutions across a broad range of technologies.

In this client-facing role, you will work closely with the sales team to attend customer meetings, understand business challenges, and help shape solutions that deliver measurable value. You will be responsible for delivering technical pre-sales support, producing proposals and solution designs, and providing clear, confident technical guidance throughout the sales cycle.

You will also contribute to product demonstrations, workshops, and webinars-helping to showcase the clients expertise and differentiate our services in the market. Collaboration is central to this role: you will work alongside technical specialists, project teams, and account managers to ensure solutions are accurate, scalable, and aligned with best practice.

The ideal candidate brings hands-on consultancy or pre-sales experience across technologies such as firewalls, network security, Microsoft 365, Microsoft Azure, servers, storage, backup, networking, and disaster recovery/business continuity. This is an exciting opportunity for someone who is both technically strong and commercially aware, and who enjoys working directly with customers to solve real business problems.

Key Responsibilities

• Deliver both chargeable and free-of-charge Technical Pre-Sales Services to new and existing customers.
• Build strong technical relationships with prospects and existing clients, acting as a trusted adviser throughout engagements.
• Support the Sales Team by providing customer-facing technical expertise during meetings, discovery sessions, and opportunity qualification.
• Deliver clear and engaging product presentations and demonstrations, and support internal and external customer-facing events and webinars.
• Design and deliver custom demonstrations and Proofs of Concept (POCs) to validate proposed solutions.
• Evaluate and compare competitive products to recommend the most advantageous solution for each customer.
• Contribute to the specification of technical solutions and assist in producing high-quality proposals, scopes of work, and tender responses.

Skills and Expertise Requirements

• Technical consultancy, pre-sales, or customer-facing project delivery experience within an MSP or IT reseller (essential).
• Proven experience across IT infrastructure and IT services technologies.
• Strong proposal and tender-writing skills, with the ability to produce high-quality customer-facing documentation.
• Formal technical qualifications in one or more of the following: Cisco, Fortinet, VMware, Sophos, Microsoft, N-Able, Mimecast, Barracuda, or similar industry-recognised certifications desirable.
• Strong commercial acumen with the ability to balance technical depth and business value.
• Excellent presentation and demonstration skills.
• Exceptional organisational and time-management capabilities.
• Strong listening skills with the ability to understand and translate customer requirements.
• Ability to explain and present technical solutions clearly to both technical and non-technical audiences.
• Excellent relationship-building skills with a natural affinity for working alongside both sales and technical teams.
• Based in the UK and willing to travel as required.
• Full, clean UK driving licence.

INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.