Business & IT Apprentice

Swarm Training is working with Prevision Research, a leading data collection company, to find a passionate Business & IT Apprentice. This is a fantastic opportunity for an individual with a strong interest in IT to learn and grow within a supportive, family-oriented business.

Role

  • Shadowing the Operations Director and assisting with day-to-day IT tasks
  • Assisting the call centre manager and supervisors with sample delivery and quota control
  • Troubleshooting and resolving technical issues for interviewers, including equipment and computer problems
  • Learning to specify and program questionnaires for online and telephone surveys
  • Monitoring the interviewing process to ensure smooth operation and address any emergencies
  • Completing quality checks on data and arranging for coding of open ends
  • Participating in the amalgamation of data collected from questionnaires
  • Learning to create data outputs for client delivery (both raw data and tabulations)
  • Assisting with keeping ISO paperwork up to date, monitoring audit results and assisting with implementing change
  • Contributing to the development and improvement of the company's internal platform (using web coding such as HTML, CSS, JavaScript, PHP & Mysql)
  • Maintain the company's client database, keep it up to date and source new leads

Training

  • Potential for a full-time position upon successful completion of the apprenticeship
Apprenticeship Standard
Business administrator (level 3)
Training Provider
SWARM APPRENTICESHIPS C.I.C
Working Week
Monday - Friday, 9.00am - 5.00pm, with some flexibility.
Expected Duration
1 Year 6 Months
Positions Available
1
Closing Date
Monday, 2nd June 2025
Start Date
Tuesday, 1st July 2025

Desired Skills

  • Problem solving skills
  • Team working
  • Initiative
  • A passion for IT
  • Enthusiasm to learn
  • Honesty and integrity

Qualifications

  • English and Maths GCSE, grade C/4 or above (Essential)

About the Employer

PREVISION RESEARCH LTD
Prevision Research specialises in data collection for market research, operating a busy telephone centre and conducting online and telephone surveys. Prevision Research provides a highly specialised and bespoke customer feedback service. Clients include small and medium-sized research agencies, independent consultants, marketing and advertising agencies and large corporations. Their purpose is to provide clients with top-quality data, delivered on time and on budget. They are committed to providing a friendly and professional service on every project.
Company
PREVISION RESEARCH LTD
Location
2 NORTH HOUSE, BOND AVENUE, BLETCHLEY, MILTON KEYNES, England
Employment Type
Advanced Apprenticeship
Salary
£16,500 a year
Posted
Company
PREVISION RESEARCH LTD
Location
2 NORTH HOUSE, BOND AVENUE, BLETCHLEY, MILTON KEYNES, England
Employment Type
Advanced Apprenticeship
Salary
£16,500 a year
Posted