Change Manager

Hiring: Change Management Analyst / Specialist (ITIL)

We’re looking for a detail-oriented Change Management professional to join our team and drive effective governance of technology changes within an ITIL-based environment.

Note: SC Cleared OR Eligible for SC Clearance candidates needed

Key Responsibilities

• Manage and coordinate end-to-end Change Management processes
• Review, assess, communicate, and close technical changes within SLA timelines
• Ensure changes are risk assessed, prioritised, and approved appropriately
• Identify and manage risks/issues to minimise service impact
• Communicate planned changes to stakeholders and customers
• Drive continual process improvement and operational excellence
• Collaborate with Service Managers, Operational Leads, Project Managers, Customers, and Suppliers

Skills & Experience

• Good understanding of ITIL Change Management principles
• ITIL v4 Foundation certification preferred
• Strong planning, organisation, and stakeholder management skills
• Excellent communication and analytical abilities
• Ability to work in a fast-paced operational environment

If you’re passionate about process governance, service stability, and continuous improvement, we’d love to hear from you.